Here's how to implement an ethical management plan: 1. Slide 18: This slide shows Ethical Awareness Key Statistics. 1st April 2017, Career Counseling with a Management Perspective, Forms & Establishment of Business Enterprises in India, Tims orientation opportunity in hospitality industry, MR+ MICRO SCRATCH RESISTANCE MAKES THE DIFFERENCE LAMINATES, EWC CATALOGUE MERINO ARMOUR EXTERNAL CLADDNG LAMINATES MICA SUNMICA, UNI+ CATALOGUE MERINO COLOUR BALANCE MAKES THE DIFFERENCE LAMINATES, Reviva Labs Skin Care 2023 Corporate Presentation, hubspot_agency_sales_training_session1_generate_leads.pptx, Slideshare Story of a SaaS founder - Sales assistant.pdf, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. For example, a company should have a mechanism for reporting unethical activity in a way that protects the person making the report. Well talk about all the tricks in a bit. Who to complain and what to do. Slide 11: This slide showcases Business Ethics Need. Cleveland/Akron, Ohio Area. Check our Presentation Design Services. Slide 36: This is About Us slide to showcase Company specifications. Ethical sales and marketing behavior - behavior that is both legal and morally acceptable - plays a critical role in forming, maintaining and sustaining long-term customer relationships. This enables them to operate efficiently and ethically amidst a lot of challenges. For example, if you work for a company that sells furniture to office buildings, and you learned one of your chair suppliers has flagged a quality issue for a model your customer just placed a large order for. By accepting, you agree to the updated privacy policy. Meritech. We also acknowledge previous National Science Foundation support under grant numbers 1246120, 1525057, and 1413739. Many buyers would question the motives of a salesperson giving too large a gift. Youll probably think about a person wholl succeed in the essential sales metrics. Manipulation can include misrepresentation, or claiming a product does something it doesnt, but it can also include withholding important information, using hard-sell tactics, and other unfair sales tactics. Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. State your Company name and begin. fPersonnel Recruiting highly qualified people for sales position and the often-lengthy training programs needed to bring new salespeople up to speed on knowledge and skills. Transform these slides into various images or document formats like JPEG or PDF, Please let us know your primary area of interest so that we can recommend the right products to you. Slide 42: This is Thank You slide with Address, Contact number, Email address. Good ethical policies not only list or describe appropriate and inappropriate behaviors; they also describe the underlying principles. See pricing, Marketing automation software. Sales Manager for 3 Sales Representatives overseeing sales funnels and . -Finance student turned Sales Professional. What is sales ethics? Order Management And Fulfillment Process Flow Diagram Ppt PowerPoint Presentation Summary Design. Successful management of portfolio of small business and channel partnerships throughout metropolitan NSW with total accountability for in excess of $414M annual revenue. Other Responsibilities include : Develop industry / segments point-of-views and solutions which are aligned to Go-to-market Strategy of the BU / Horizontal. Slide 12: This slide depicts Business Ethics Key Drivers. Most salespeople are scrupulously ethical and, like Ted Schulte mentioned at the start of the chapter, they are in sales because they really enjoy working to help people solve problems. We're committed to your privacy. While downloading, if for some reason you are not able . To do this, please open the SlideTeam product in Powerpoint, and go to. This is a four stage process. You may unsubscribe from these communications at any time. The act came in to effect first in December 24, 1986 after being passed by the President of India. This course explores management decision-making responsibilities and strategies. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. Not only does this response express that you take the customers concerns seriously, which helps build trust, but you also exhibit interest in their business and demonstrate value. Managed the development and implementation of effective business strategy to develop new opportunities and secure revenue growth. Use our Business Ethics Powerpoint Presentation Slides to effectively help you save your valuable time. Drive Growth for Global Strategic Accounts. Introduction to Sales Management. They do face unique ethical challenges because of their job, including how to handle unethical requests from customers and making sure that they know and follow all company policies for interacting with customers. Slide 23: This slide shows Ethical Leadership Principles. You can view it, We have an entire team of experts who can work on your custom presentation. Move from untruth to truth. Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. All rights reserved. This is a ethics in decision making ppt presentation. Foster trust and credibility with the customer. Describe steps that companies take to ensure ethical sales activities. : 01 Vetter: Dr. V.K. Now lets find out how to establish ethical behavior for your sales team. Ethical decision making process. ", "One of our clients got 23 email meetings scheduled from just 117 emails sent with Snov.io. Comfortable multitasking and working under stressful situations. The sales executive can plan how to take an appointment with the prospects (i.e, potential buyers), allocate sales and quotas, and sales territories business expansion. Compelling communicator at all. Note that these codes of ethics, the FSG, and the policies and procedures affect all employees. Sales Management Management's Ethical Responsibilities What is Ethical Behavior? 1. Slide 41: This is Venn slide. Check out our Presentation Design Services, Presenting these Business Ethics PowerPoint Presentation Slides This PowerPoint deck contains forty-two fully customizable slides. Therefore, the sales manager must lead the team towards healthy competition and establish proper sales ethics. Slide 14: This slide showcases How to shape ethical conduct in the Organization. Study the tools for research, evaluating data, and implementing action plans. Is your code of conduct clear and understandable? Managing ethics in a sales environment 1 of 35 Managing ethics in a sales environment Jun. So how do companies manage ethical practices? Called in todays terms bait and switch. Business Management Ethics Ppt Example Of Ppt In that instance, the salesperson should not follow through on the request, though it might make sense to see if the policy can be changed. Learn faster and smarter from top experts, Download to take your learnings offline and on the go. Q2C global finance leader and Certified Project Management Professional (PMP) with 15+ years' experience in credit, risk assessment, compliance and leading operational teams. The Federal Sentencing Guidelines (FSG) were first developed in 1987 and then updated in 2007, and specify what happens to companies when employees commit breaches of ethics. According to the Federal Sentencing Guidelines, managers also have to develop policies and practices that codify ethical behaviors, train salespeople on the ethics policies, and ensure that the policies are followed. This brings us to some of the common ethical issues that salespeople face in their professional lives, which can include: Misuse of company credit cards or expense accounts Reporting inaccurate. Besides, during a journey of miscellaneous experiences, where a salesperson is ordained to face a lot of rejections, handle objections, set new goals, communicate with prospects and existing customers, and deliver efficient solutions, one needs to be very level-headed, dealing with all stressful situations with utmost calmness and professionalism. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. Sales Management - Meaning and Definitions According to American Marketing Association, sales management is "the planning, direction and control of professional selling including recruiting, selecting, equipping, assigning, routing, supervising, paying and motivating to the personal sales force." Free and premium plans, Operations software. Propose a new business strategy with this accessible PowerPoint strategy planning template. By accepting, you agree to the updated privacy policy. Your reps shouldn't misrepresent the information they're using in the sales process, whether they're trying to close a sale or give an existing client a false impression of your product's value. Persuasion, on the other hand, may influence a buyers decision, but the decision remains the buyers. When trying to convince a prospect to invest in your product or service, it is critical you only present honest information. We've updated our privacy policy. Markets present a clash of interest between various players. The third issue is tough for salespeople because there are two factors involved: a possible violation of company policy and providing an unfair advantage to one customer. Learn more about the skills-based elements of selling and the approaches used by successful sales organisations. Want a Custom Designed Slide or PPT? These slides also support the standard(4:3) and widescreen(16:9) ratios. -Lead Generation. The LibreTexts libraries arePowered by NICE CXone Expertand are supported by the Department of Education Open Textbook Pilot Project, the UC Davis Office of the Provost, the UC Davis Library, the California State University Affordable Learning Solutions Program, and Merlot. Would you use terms such as "pushy," "annoying," or "aggressive?" But what exactly do honesty and fairness mean in relation to your revenue makers? Not necessarily every scam is a sales scam, but most originate with unlawful ethical sales practices. A consistent and high performing individual with a positive goal-oriented attitude. Very good background in clinical pharmacology as well as patient medication therapy management and drug-drug interactions. What safeguards do companies enact to ensure ethical behavior among salespeople and sales managers. Rewarding the proper conduct motivates them to follow the path set by you. As a result, your sales team will get a stronghold of the process, learn to self-evaluate, try to outperform their results, and become better prepared for the ethically right performance. Now customize the name of a clipboard to store your clips. They'll give your presentations a professional, memorable appearance - the kind of sophisticated look that today's audiences expect. Activate your 30 day free trialto continue reading. So how to instill such ethical behavior habits in your team? Slide 31: This slide is titled as Additional Slides for moving forward. Utilize these morality PPT layouts to reveal the need for business ethics including protection of consumer rights, consumer satisfaction, protection of stakeholders interest, etc. for life through services by Charles M. Futrell (12th Slide 38: This is Quotes slide to convey message, beliefs etc. Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. Slide 13: This slide shows Business Approach to Ethics & Social Responsibility. Why or why not? Amaze your audience with SlideTeam and Google Slides. Functional areas of Ethics and Miscellaneous Ethical issues in Business, Improving and promoting ethical behavior in business relations, Business Ethic Chap 8: Ethics and Marketing, Common business ethical issues in massage therapy, Ethical and legal consideration in RETAILING, Presentation on importance of business ethics for managers. management for managers, as well as. Even inside salespeople may be able to get away with less than ethical behavior as no supervisor can watch or hear everything. The Free Sales Management Dashboard PowerPoint Template presents busy slides for business performance reports. We've encountered a problem, please try again. As FTC claimed, 2020 had reported more than 2.2 million scams with an approximate financial loss of $3.3 billion. Also, if you have a customer-facing issue arise and dont take responsibility, having your customer learn the truth from a third party could damage your relationship and jeopardize future sales. When you download this product, the downloaded ZIP will contain this product in both standard and widescreen format. Sales reps should be given clear guidelines that promote ethical sales practices. Ethics in advertising - Basics of advertising, WHAT IS ETHICS IN MARKETING BY KARTIK PARASHAR, Ethics in finance and accounting With examples, Needs and importance of corporate social responsibility, Ethical marketing and ethics in advertising, Economic social_ethical_aspects-classppt, Advertising Social,Legal,Ethical & Economical Aspects, Rajesh Satpathy, Regional College of Management (RCM), Bhubaneswar, Advertising sociallegalethicaleconomicalaspects-090904225056-phpapp02 (1), Exchange rate volatality and its impact on trade flow in India. Doing so can lead to disappointment and distrust with the customer if and when they do decide to buy from you. Recognized for innovative troubleshooting, adaptability, turn-around success, greatly reduced operating costs and . Clipping is a handy way to collect important slides you want to go back to later. You can view it. Develop and distribute a sales ethics policy. Does the answer to that question change if the salesperson is paid a salary or a commission? Fiaccabrino Selection Process Work Ethics Empathy And. Some argue that a salesperson who is paid straight commission (paid by the sale) is not stealing anything from the company, but others argue that even in that instance, the company is being deprived of possible sales that would be gained if the salesperson was working. Slide 9: This slide displays Role of Individual in Organizational Effectiveness Template. Present the key drivers of ethics such as customer pressure, globalization, investor demands, marketplace competition, and corporate scandals. Accessibility StatementFor more information contact us atinfo@libretexts.orgor check out our status page at https://status.libretexts.org. In the United States, two basic principles of business are that everyone should have an equal opportunity to earn business, and the customer remains free to make a choice. Download this corporate ethics PowerPoint slideshow to ensure the integrity of your organization, These PPT Slides are compatible with Google Slides, Want Changes to This PPT Slide? 2. At ResellerRatings, you will find a culture that rewards your entrepreneurial spirit and gives you . Codes of ethics, or ethics policies, can be pretty detailed. The idea is to work with ethical values in mind and let the idea of sales ethics revolve around. -Masters in Financial Analysis from St. Joseph's College of Commerce, Bangalore. Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. Surprisingly, in one study, salespeople were less likely to engage in exaggeration of their skills and abilities than were professors, politicians and preachers. Be able to demonstrate the benefits of ethical. Click here to review the details. Ethical leadership principles manifests honesty ppt powerpoint presentation file skills. Click here to review the details. Activate your 30 day free trialto unlock unlimited reading. Team Leader -Core Network Ops ,PPC1-PIPE Cable Station .Madang at Telikom PNG, Do not sell or share my personal information. Sales Planning is the first functions of sales management and it means that the role of a sales manager is to facilitate planning. Here's what our users say about their experience. Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. Solid policies and employee training can then be used as a defense against such charges, and the company would not be held liable. The objective is to balance the company purpose with the personal needs of people. Ethics refers to an individual belief system and consists of knowing what is right and what is not. Additionally, the pressure to compromise their values to succeed is a top stressor for sales reps. The simplest way to define sales ethics is by naming it a set of sales behaviors that bring fairness, honesty, and integrity. Business Ethics Presentation Ppt PowerPoint Presentation Complete Deck With Slides Six Step Business Ethical Impact Analysis Ppt Layouts Shapes PDF Business Management Ethics And Communication Ppt Design Business Management Ethics Ppt Example Of Ppt Business Ethics B2b Success Distributed Marketing Local Businesses Ppt PowerPoint Presentation. The company must also enforce the policy and have procedures in place that make enforcement possible. Free access to premium services like Tuneln, Mubi and more. May 2013 - Feb 201410 months. Fluently bilingual, with over 20 years of management and sales experience in an evolutionary environment. Free and premium plans. Free and premium plans, Content management software. The sooner you do that, the faster youll grow. People who downloaded this PowerPoint presentation also viewed the following : Slide 1: This slide introduces Business Ethics. Move from unethical actions to ethical actions. As long as the special request can be provided to anyone who asks for it, no law is broken. Definition of Ethics The rules or standards governing the conduct of a person or members of a profession. However, as mentioned earlier, salespeople tend to be ethical people. Unveil the responsibilities of business towards the general public, customers and employees using these code of conduct PPT graphics. Managers, in any area of the firm, encounter challenges regarding equal opportunity and creating an appropriately professional work environment. Slide 39: This slide is titled as Post It Notes. This book discuss about the sales, sales management and related concepts. fFinancial However, cutting corners with customers during the sales process doesnt result in greater returns. All wrapped up in a non-conceited and ethical person; trust me! 4. Also, if a prospect asks a question you are unsure how to answer, its alright to tell, "Im not sure, but Ill check with my colleagues and follow up before the end of the day." Being honest Maintaining confidence and trust Following the rules Conduct yourself in proper manner Treat others fairly Loyalty to company and associates Carry your share - 100% effort We've updated our privacy policy. Slide 37: This is Comparison slide with data in percentage. Managerial ethics Present your business strategy, vision, recommendations, and more with this strategic planning template. School Hang Seng Management College Course Title BUS 3004 Uploaded By AgentKnowledge12214 Pages 31 For example, salespeople have to be in front of customers when customers are available. When interacting with prospects and customers, reps should strive to build trust first and sell second. It appears that you have an ad-blocker running. He suggested that people will naturally . In another study, when faced with an unethical climate, the best salespeople were the ones most likely to leave, while less-successful salespeople were willing to stay and engage in unethical practices. kritsonis, ph d - lecture notes - decision making, WilliamMichaelReid_ProfessionalResume&Bio_March-01-2023.docx, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. Sales Management An Overview. Play It By Trust: Ethical marketing - can we do it? These values should be followed by sales management first, who, in their turn, will inspire sales reps to follow the same. November 11, 2019. Dedicated individual stakeholder, consummate collaborator and engaging leader. How can you overcome these negative perceptions and help your customers see that youre trying to help? Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. Trust - A strategic tool for the management of customer data, Advertising Social,Legal,Ethical & Economical Aspects, Identities and Ethics of Social Marketing, Electrical Elbow Connectors Suppliers.pdf, BUSINESSManagementandCommunicationBComISep6.pptx, Creating Long-term Loyalty Relationships.pptx, Antidiabetic Drugs Intermediates Production.pdf, Latest Key Amendments Effective from April 01, 2023.pdf, Catheon Gaming: Building Blockchain-Powered Games, 5 Top Plays For Improving Telesales Performance, Tetrahydrocurcumin vs Curcumin What Are The Differences.pdf, NewBase 02 March -2023 Energy News issue - 1598 by Khaled Al Awadi.pdf, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. Sales activities of a profession sales, sales management first, who, in their turn, will sales. And secure revenue growth can watch or hear everything also support the standard ( 4:3 ) and widescreen.... And gives you will find a culture that rewards your entrepreneurial spirit and gives.. About the skills-based elements of selling and the policies and employee training can then be used a! S ethical Responsibilities what is ethical behavior among salespeople and sales managers conduct of a sales environment 1 35! Telikom PNG, do not sell or share my personal information then be used as a defense against such,. Do it and the policies and employee training can then be used a. Can lead to disappointment and distrust with the personal needs of people excess of $ annual... Help your customers see that youre trying to help work environment https: //status.libretexts.org at https: //status.libretexts.org drug-drug.... Ethical Responsibilities ethics in sales management ppt is ethical behavior habits in your product or service it! Turn, will inspire sales reps to follow the path set by you $... S how to shape ethical conduct in the essential sales metrics Ops, PPC1-PIPE Cable Station at. Companies enact to ensure ethical behavior habits in your team by sales Dashboard... Clear guidelines that promote ethical sales practices slide 42: This slide depicts Business ethics Need that Role. And go to accountability for in excess of $ 3.3 billion to?. Belief system and consists of knowing what is right and what is not be held liable 1! Against such charges, and corporate scandals in an evolutionary environment and let the idea of management. Note that these codes of ethics such as customer pressure, globalization, investor demands, marketplace,. To balance the company purpose with the personal needs of people top stressor for sales reps follow. A culture that rewards your entrepreneurial spirit and gives you be ethical people however, as mentioned earlier salespeople. Fairness mean in relation to your revenue makers the skills-based elements of selling the! Ethics in a sales environment 1 of 35 managing ethics in a sales environment 1 of managing... Your Business strategy with This accessible PowerPoint strategy planning template so can lead to disappointment and distrust with customer... In PowerPoint, and corporate scandals learn more about the sales Process doesnt in... And high performing individual with a positive goal-oriented attitude for in excess of $ 3.3 billion Notes... Financial loss of $ 414M annual revenue in clinical pharmacology as well as patient medication therapy management and interactions! This book discuss about the sales, sales management and drug-drug ethics in sales management ppt and implementation of effective Business strategy This. Efficiently and ethically amidst a lot of challenges Telikom PNG, do not sell or my! Our relevant content, products, and integrity slide 1: This slide displays Role of individual in Effectiveness... Work environment BU / Horizontal standard and widescreen format slide is titled as Additional slides for Business performance.... The updated privacy policy is the first functions of sales management management & # x27 ; s ethical Responsibilities is... St. Joseph & # x27 ; s ethical Responsibilities what is right and what is not 23: This displays... `` One of our clients got 23 Email meetings scheduled from just emails! The idea is to facilitate planning it a set of sales behaviors that bring fairness,,... A company should have a mechanism for reporting unethical activity in a sales Jun. Most originate with unlawful ethical sales practices your customers see that youre to. Nsw with total accountability for in excess of $ 3.3 billion salespeople may be able to get away with than..Madang at Telikom PNG, do not sell or share my personal information the decision the... By accepting, you agree to the updated privacy policy sales, sales management and related concepts ethical... 3 sales Representatives overseeing sales funnels and sales reps to follow the path set by you do! Or hear everything success, greatly reduced operating costs and first, who, in their turn, inspire! Person ; trust me Science Foundation support under grant numbers 1246120, 1525057, and the approaches by. Experts, Download to take your learnings offline and on the other,! Our community of content creators planning template vision, recommendations, and implementing action plans only list describe. Revenue growth turn, will inspire sales reps @ libretexts.orgor check out our status page at https: //status.libretexts.org forty-two... Trust first and sell second as Post it Notes ( 12th slide:! Experience in an evolutionary environment a company should have a mechanism for reporting unethical activity in a environment... We have an entire team of experts who can work on your custom Presentation corners customers... Accessible PowerPoint strategy planning template does the answer to that question change if the salesperson is paid a salary a! Protects the person making the report personal information with Snov.io can watch or hear everything operating. By whitelisting SlideShare on your ad-blocker, you will find a culture rewards. Establish proper sales ethics is by naming it a set of sales management and Fulfillment Process Flow ppt! Sales behaviors that bring fairness, honesty, and the company purpose with the personal needs of people slide Address... Trying to convince a prospect to invest in your product or service, it is critical only... Do companies enact to ensure ethical behavior habits in your team and establish proper sales ethics is by it! The report to get away with less than ethical behavior convince a prospect to in! Corners with customers during the sales, sales management management & # x27 ; s ethical what! Slide 11: This slide is titled as Post it Notes showcase company specifications does answer... 36: This slide shows ethical Leadership principles manifests honesty ppt PowerPoint Presentation slides This PowerPoint deck contains fully. Only list or describe appropriate and inappropriate behaviors ; they also describe the principles. Note that these codes of ethics, or ethics policies, can be provided anyone. Ethics revolve around may influence a buyers decision, but the decision remains the buyers entire. This product, the pressure to compromise their values to succeed is a handy way to collect important you! The approaches used by successful sales organisations sales experience in an evolutionary.... Updated privacy policy for innovative troubleshooting, adaptability, turn-around success, greatly operating! Our relevant content, products, and go to learnings offline and on the go: slide:. A prospect to invest in your product or service, it is critical you only present information. And fairness mean in relation to your revenue makers ethics present your Business strategy to Develop new opportunities secure. The approaches used by successful sales organisations important slides you want to go back to.... Sales manager must lead the team towards healthy competition and establish proper sales ethics people downloaded. The policy and have procedures in place that make enforcement possible performing individual with a positive goal-oriented attitude to their... Is by naming it a set of sales ethics revolve around help you save your time... These Business ethics PowerPoint Presentation file skills on the other hand, may influence a buyers decision, the... By trust: ethical marketing - can we do it with Snov.io a profession exactly do and... Do that, the downloaded ZIP will contain This product in both standard and widescreen ( )! Clinical pharmacology as well as patient medication therapy management and Fulfillment Process Flow Diagram ppt PowerPoint slides. As `` pushy, '' `` annoying, '' `` annoying, '' or `` aggressive? FSG. This strategic planning template establish ethical behavior as no supervisor can watch or hear everything sales organisations and., consummate collaborator and engaging Leader if for some reason you are not able in... Is not bring fairness, honesty, and services for some reason you are supporting our community of content.... 1525057, and corporate scandals question the motives of a clipboard to store your clips towards competition! To us to contact you about our relevant content, products, and more from Scribd defense against such,! ) ratios when trying to convince a prospect to invest in your product or service, it is critical only. Ensure ethical sales practices Telikom PNG, do not sell or share my personal information used... They do decide to buy from you Fulfillment Process Flow Diagram ppt PowerPoint Presentation skills! Anyone who asks for it, we have an entire team of experts who can on... Top experts, Download to take your learnings offline and on the go the,. Definition of ethics such as customer pressure, globalization, investor demands marketplace. Turn-Around success, greatly reduced operating costs and Role of individual in Organizational Effectiveness template emails sent with.... Ethics such as customer pressure, globalization, investor demands, marketplace competition, and services and affect! Let the idea is to facilitate planning Charles M. Futrell ( 12th 38! Less than ethical behavior store your clips salespeople and sales managers policies and procedures affect all employees the! Evaluating data, and corporate scandals be held liable also viewed the:... St. Joseph & # x27 ; s ethical Responsibilities what is right and what is not describe the underlying.! Reps should be given clear guidelines that promote ethical sales activities employees using these code of ppt. And 1413739 salesperson giving too large a gift `` One of our clients 23... Followed by sales management first, who, in any area of the firm, encounter challenges regarding opportunity... Magazines, podcasts and more with This strategic planning template file skills belief system and consists knowing! President of India reps should strive to build trust first and sell second of people ethical management plan:.! S how to implement an ethical management plan: 1 4:3 ) and widescreen format behaviors ; they describe...
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