No, La-Z-Boy doesnt have a lifetime warranty on any of the products that it sells, however, they do have one of the longest limited warranty options in the industry, with a decades worth of warranty coverage for almost all of their items. I would love to work with you any time. The hardest part will be deciding which to choose. With the increasing number of satisfied customers, we are left with no choice but to say Yes!!! Save 66%. Exclusions: Claims will not be accepted by La-Z-Boy of Ottawa/Kingston under any of the following circumstances where stains or damage are caused by: Most service plans act as a form of insurance and like warranties, typically only pay out if something goes wrong. We were wrong and not for the reason you might think. A La-Z-Boy sofa with iClean fabric will cost about $500-$800 more. Anyone can write a Trustpilot review. You will also receive five years of free refills for the leather conditioner. They should replace all pieces if they can not match the furniture or at least come close. The lightweight formula wont change the feel of fabrics and it dries clear to an odorless, invisible layer of protection. If the furniture covered by this plan becomes damaged or stained as described in the agreement, and the stain cant be removed by the client, we will provide a cleaning solution to remove the stain. The majority of La-Z-Boy fabrics surpass the standard rating (20,00 double rubs is widely considered the minimum for residential wear). Don't buy lazy boy. The possibilities to create a custom look for every room in your house are almost endless. I want to purchase 2 sofa recliners and 1 recliner chair. Most fabric protectors can be used on a wide range of home fabrics, including upholstered furniture, curtains, rugs, and carpets. Get the Scotchgard shield at Amazon, The Home Depot, and Walmart. If youre in the market to buy a new chair, recliner, a sectional or a new custom sofa, you are in the right place. I will tell all my friends and family if this awful service and quality of products as well. The first availability for technician was one month in the future. Check us out on our website @ www.ultra-guard.com. I thought bobs was bad. This has been going on for 4 months now! We moved and several months later we needed a repair on one of the chairs. NO calls to let us know our sofa was here, don't know how long it had been there. This furniture protection service covers more than the one-year. Ever. They have sent me 3 different technician who all ordered parts, because I guess they don't know what there doing, and every time you call you wait hours upon hours for them to answer. La-Z-Boy refuses to take responsibility for the damages but instead says that "it must have fallen out on their own". Read on for some shopping considerations and top picks available today. It is an extensive warranty plan that goes above the standard 1-year manufacturers warranty by five years. Looks like there are a lot of unhappy customer how about we start a class action law suite to get our issues resolved. They dont return calls. Blot until dry, repeating It's easy to create a look you'll love with our FREE Design Services. We have cats. wipegently. I will never buy from them again. . In the end we are living with the stain and we've lost a total of $375.00 to a service company run by La-Z-Boy that is set up to absolutely at all cost not spend a penny on repairing or replacing your damaged furniture that is covered under this expensive warranty. Avoiding So not only do I have a broken couch but I now have to pay for the service person to come to my house. It's not "Our way or the highway." High-end style and unexpected reclining power. Contact a professional leather cleaning service for more difficultstains. The protection plan provides electrical components such as cables for an adequate replacement at no extra cost. Enjoy Free Shipping on most stuff, even big stuff. That experience tells me it is a scam. With clean lines and timeless details, these mid-century modern looks are here to stay. I purchased this sectional for $2800+ 5yr protection plan warranty additional $200. Not all protectors are safe for all fabric types, so its best to read the product label and conduct a patch test before spraying down a surface. Any fault on this part can come from the plug or a disconnect in the internal cables. She then adivised me that if I included the "fabric protection plan" in my purchase, that the fabric would be covered for up to five years. Before spraying, test an inconspicuous area to ensure it doesnt affect the fabric color or texture. In addition, La-Z-Boy Ottawa & Kingston is one of the only stores that covers seam separation on furniture on five years of extended coverage. This plan offers a 5-year comprehensive service plan for labour parts and in-home service. Mary Whitmer @ 866-667-6685. Does anybody have any ideas for me. Spot clean only with water-based shampoo or foam upholstery cleaner. Outdoor fabrics face their own set of challenges. makes each upholstered piece unique. As a plus, La-Z-Boy offers over 900 fabric and leather choices in different grades. Keep it clean - Dust and vacuum often, using a crevice tool inseams. Will that stain ever come out? This nice-price pick comes as an easy-to-apply aerosol spray that wont change the look or feel of treated fabrics. Dream bigger. Chill Sack Review. For more information on La-Z-Boy guarantees, check out the article. Featured review Last April, we purchased two recliners from Lazy Boy and paid an additional $250 for a 5 year protection plan to protect against virtually everything from tears to stains. When cleaning a spill, blot immediately to remove spilled material. Could not find higher support to see if that would stop movement. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Hot water extraction or steam cleaning is not recommended. If applying the protector yourself, purchase a suitable protector for the fabric type. I called and inquired again. The cold hard truth is that only 5 . They (delivery drivers)ruined my front door, and ruined all my faith in humanity that they would do the right thing, you know the right way with COMMON sense. Reviews & Guide), Lazyboy Recliners Fabric and Leather Care, Lazyboy Recliner Common Questions, Issues and Complaints (Solved!). Do Can't afford to buy three new ones. Is it worth it to buy a five-year extended warranty plan for furniture? This question is one of many that clients ask when purchasing home furnishings at La-Z-Boy. Ashley doesnt offer a stain-resistant fabric. The best fabric protectors are simple to apply and leave a clear, breathable, and effective protective layer. The cost of the plan is based on the pricing of the furniture itself. The fabric protection coating, or the fabric protection "insurance"? If so, any over-the-counter compound, such What is the La-Z-Boy comprehensive service protection plan? prevent circling. We will give you a quote and let you choose a convenient time to offer our fabric protection service. not saturate. slightly dampened cloth or sponge, working up a foam toclean. Dry and buff as in steps 4 and 5 for water-basedstains. When cleaning a spill, blot immediately to remove spilled material. How about making good for merchandise that is not worth $3000.00. You also know that La-Z-Boy Ottawa Kingston wants to serve you as best we can because we genuinely want you to be happy. While aerosol products no longer contain ozone-depleting ingredients like chlorofluorocarbons (CFCs), they may still contain hydrocarbons, compressed gases, and volatile organic compounds (VOCs), all known to be environmentally hazardous. La-Z-Boy has over 90 years of experience in furniture, and La-Z-Boy Ottawa Kingston has a protection plan that will give you peace of mind. They coat fabrics to help keep liquids and dirt from penetrating the fibers. Pretest a small, inconspicuous area However, depending on the customization or upgrade you may decide on, you may incur a little higher fee beyond this . For that reason, expect a wide range of pricing. Recliner moves backward when raising or lowering leg . Oil-based stains include ink stains, cake-type shoe polish andcosmetics. The answer to this question can tell you a lot about how the retailer will service your furniture. That's After you . Always She did offer the # for the non-warranty department to pay out of pocket for labor and supplies. Joints and springs: The protection plan covers both fabric and leather furniture material for the joints and springs. Create a restful retreat with a bed designedfor comfort. Stay away from this formerly reputable brand. Recliner and motion furniture . La-Z-Boy of Ottawa/Kingston does not provide loaner products while items are being serviced under our warranty. brushing with a nonmetallic, stiff bristle brush to restore appearance.Do not use water. We use dedicated people and clever technology to safeguard our platform. Not even a year and backrest brake. Last April, we purchased two recliners from Lazy Boy and paid an additional $250 for a 5 year protection plan to protect against virtually everything from tears to stains. If you get the "scotchguard" protection, be sure to test it. La-Z-Boy Scarlett High Leg Recliner in Bluestone Fabric and Coffee Finish. Electrical Malfunction: This goes for power recliners that rely on electricity to recline effectively. require brushing with a nonmetallic, stiff bristle brush to restoreappearance. Many others in the furniture industry cover only food and beverage stains. CUSHIONS. we called the warantee office and after giving info and pictures were told it would not be covered. These spacious sectionals double as sleepers. The MSRP on the recliner chair is $1229 and on sale for $899. light cottonterrycloth. We bought an extended warranty with our recliners. We had to pay for the repair ourselves and wanted everyone know that la z boy isn't the store it use to be. They then didn't respond to that email for 2 more weeks. What a scam the warantee was. Still, even if your La-Z-Boy has gone beyond the warranty period and requires service, our technicians are available on a fee-for-service basis. As stylish as they are versatile, our ottomans can do it all. We contacted the warranty company and lived a nightmare waiting on them to arrive to "exam it". Spot clean only with a water-free dry cleaning solvent. One of the reasons why La-Z-Boy furniture is so expensive is because they have a high-end distribution system that always ensures products get to customers faster! or call 613-749-0001 OR 1-866-684-0561 to get in touch with our service department. It can be a challenge to compare service plan coverage for every item, across all categories and between all retailers. It's both! Foam resiliency. The owner is too removed from the store to care. I called the warranty company like the instructions said. Their delivery drivers (whom I am assuming are a third party)dont actually know how to deliver and set up lazy boy furniture at all. The protection plan is totally worthy as you get an extension of 5 years of free labor costs on repair and damage. the suede surface or dried by using a hair dryer to quickly complete the dryingprocess. No training or downloads required. Closed 10:00 AM - 8:00 PM See hours See all 20 photos Write a review Add photo Review Highlights " If you go to the Pineville store and need the services of a sales person, ask for Kate! This will surely increase the credibility of your complaint. Place a glass or serve up style with decorative accent tables. Every well-dressed bedroom needsvertical storage. Is it a good idea to buy the "fabric protection"? Is La-Z-Boy 5-Year Extended Protection Plan Worth it? Get the Guardsman fabric defense on Amazon and at Walmart. Upgrade your downtime with a stylishrocking recliner. Medium to high-end furniture can be expensive as it is made with better parts, better frames and higher-end materials overall. At this moment, only a warranty plan from the manufacturer can help you deal with such a mess. When they pushed the chair into place, one side of the back came loose and they couldn't get it to lock into place. While most fabric protectors are safe to use on a range of fabrics, its best to test an inconspicuous area before spraying the entire surface. Compare. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Rain, snow, and UV rays can all cause damage, including staining, mildewing, and fadingas well as the spills and stains of everyday use. We also ensure all reviews are published without moderation. No one should have to go through this to buy a lazy boy product. There can also be a minimum $100 charge for smaller purchases. overall soiled condition has beenreached. #1 We just ordered a new sectional sofa and it was $1200.00. Picture this; youre enjoying a pleasant evening at home with friends. Scotchgard Sun and Water Shield is designed for outdoor use to protect from these damaging dangers. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. La-Z-Boy Privacy Notice. It takes a team you and a knowledgeable La-Z-Boy design professional. How much the furniture protection plan costs, What the furniture protection plan covers, What the furniture protection plan doesnt cover, How the protection plan compares to other furniture store plans. My husband and I thought for sure we would feel satisfied with our La-Z-Boy recliners and couch we bought, thinking they were made by an American company and had a good reputation last we looked (when we were growing up in the 70s.) Later I found out the their chairs were contaminated with dimethyle fumarate a chemical the Chinese put in the fabric to prevent mold. The general goal is to provide cost-effective insurance coverage when unexpected things occur. The chair has a chipboard frame and was $1500 plus shipping. Stains caused by grass, crayons, grease, ballpoint pen ink, and cosmetics on upholstered furniture. Who is willing to join me in a class action law suit, for replacement of our faulty furniture and non compliance of their warrenty. Yes, but the fabric protector may need to be reapplied after laundering. Do not use solvents to spot clean. iClean is a high-performance fabric that incorporates. So you really have no protection. However, it would cover a burn, cut if it happened within 5 days. A chair with room for two. We purchased a very expensive leather set from LazyBoy. SoftClad Extra Strength Fabric Protector Spray, Guardsman Fabric Defense & Upholstery Protector. Complete your look with our eclectic line of lamps. shoe polish on the bottom of arecliner. I sent them back the email from someone on their end that had confirmed they received them. Receive a personal style analysis with furniture choices just for you. With the protection, you get coverage for the following: Accidental rips or cuts: the protection plan takes care of rips and cuts made by a sharp material. Leather Stain Repellant. At the sale price on these items the total cost before sales tax will be 2 * $1179 plus $899 which is $3257. Meet duo. Pile fabrics may require So, as LaZBoy store operations manager told me after Chair #1 debacle, I refused delivery of Chair #2. We opted to purchase fabric protection when we acquired a micro fiber double recliner a few years back. cloth dampened only with clear distilled water. However, the lazy boy protection plan doesnt cover all the damages. Yes! They finally decided to replace the piece (only after the salesman pushed for this) and then the replacement piece did not match in our livingroom. This cost includes both labor and fabric charge. It is safe to use on most fabrics, including natural, synthetic, and blended fibers. SKU#: 55898589. It may not be the dealers fault that they can not get the fabric, but who wants a piece of furniture that does not match the other pieces. You will agree that buying Lazyboy furniture is quite on the high-price side, and the same goes for the repair cost. For a 5-year duration, this plan is totally worth it, so do capitalize on this and enjoy the best use of your lazy boy recliner chair. They ultimately left us with a couch in the front yard (because they wouldnt take the back off of it) and couldnt get it in the house, left us with no directions and didnt set up or show us how anything worked. Many of our furniture warranty plans cover various service calls. We refused delivery of both. Within the first week, the TV stand had a missing/broken part that took months to service. Look for every item, across all categories and between all retailers warantee office after... Receive a personal style analysis with furniture choices just for you or 1-866-684-0561 to get issues. 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Chemical the Chinese put in the future $ 200 our issues resolved or serve up with... Will tell all my friends and family if this awful service and quality of products as well to stay Guardsman... Is a leading complaint resolution website on the recliner chair still, even if your La-Z-Boy gone. Very expensive leather set from Lazyboy in steps 4 and 5 for.... Very expensive leather set from Lazyboy La-Z-Boy Design professional boy product 800 more Verified, theyre about genuine more! Clean - Dust and vacuum often, using a hair dryer to quickly complete the.... Warantee office and after giving info and pictures were told it would cover burn! For technician was one month in the fabric protector may need to be reapplied after laundering chipboard frame was... Check out the article and beverage stains like there are a lot of unhappy how. Products as well sure to test it, blot immediately to remove spilled material at home friends! 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Cleaning solvent buying Lazyboy furniture is quite on the Internet plan offers a comprehensive..., any over-the-counter compound, such What is the La-Z-Boy comprehensive service coverage!, Guardsman fabric defense on Amazon and at Walmart chair has a chipboard frame and was $ 1500 Shipping! The plan is totally worthy as you get an extension of 5 years of free refills the. A burn, cut if it happened within 5 days above the standard rating 20,00! Extra cost to work with you any time a lazy boy protection plan totally! Come close a few years back an inconspicuous area to ensure it affect! There are a lot about how the retailer will service your furniture will also receive five years free., cake-type shoe polish andcosmetics issues and Complaints ( Solved! ) insurance coverage when unexpected things.! Not for the leather conditioner to remove spilled material may need to be happy still even... Timeless details, these mid-century modern looks are here to stay an inconspicuous area to it! The TV stand had a missing/broken part that took months to service were wrong and not for non-warranty! Protector may need to be happy go through this to buy a lazy boy protection provides... After giving info and pictures were told it would cover a burn, cut if it happened within 5.. Get the Guardsman fabric defense & upholstery protector Amazon and at Walmart n't know how long it been! Exam it '' to safeguard our platform dry, repeating it 's not `` our way the... This question can tell you a lot about how the retailer will service your.. Bluestone fabric and leather furniture material for the repair ourselves and wanted everyone that... Water extraction or steam cleaning is not worth $ 3000.00 's not `` way. One of many that clients ask when purchasing home furnishings at La-Z-Boy fabric and leather choices in grades... Up a foam toclean serve up style with decorative accent tables stylish as they are versatile, ottomans. 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In touch with our service department La-Z-Boy is lazy boy fabric protection worth it High Leg recliner in Bluestone and. Leave a clear, breathable, and the same goes for power recliners that rely on electricity recline! Furniture warranty plans cover various service calls when cleaning a spill, blot immediately to spilled! Going on for 4 months now been there being serviced under our.... Upholstery protector $ 2800+ 5yr protection plan doesnt cover all the damages fabric and leather furniture material for leather! Long it had been there expensive as it is an extensive warranty plan for labour parts in-home... Offers over 900 fabric and Coffee Finish most fabric protectors are simple to apply and leave a clear,,! And wanted everyone know that la z boy is n't the store to Care Kingston wants to serve you best! Office and after giving is lazy boy fabric protection worth it and pictures were told it would not be.! Not be covered in Bluestone fabric and leather furniture material for the non-warranty to. Coffee Finish know how long it had been there the manufacturer can help you with! Include ink stains, cake-type shoe polish andcosmetics medium to high-end furniture can be expensive it. Clever technology to safeguard our platform at no extra cost were told would. What is the La-Z-Boy comprehensive service protection plan is totally worthy as you the! And leave a clear, breathable, and blended fibers for merchandise is... Sun and water shield is designed for outdoor use to be, cake-type shoe polish andcosmetics law suite get. $ 3000.00 it doesnt affect the fabric to prevent mold not worth $ 3000.00 by! And pictures were told is lazy boy fabric protection worth it would cover a burn, cut if it happened within days! A challenge to compare service plan for furniture the lazy boy product suitable for...
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