For this question, your interviewer will be looking to get a solid judgement of your honesty and integrity if you should make a mistake with a customer by having you talk about a time you had to do this in the past. AboutDisclaimer Contact us: [emailprotected], Practice for Standard Chartered Bank Tests. Their hiring process is a reflection of this goal as they utilize both personality and aptitude tests to find the best possible candidate for the job. Data Science Hiring Process At Standard Chartered Bank. Standard Chartered Bank Interviews Standard Chartered Bank Interview Questions 50 total interview insight submissions Interview Experience (84%) 3.5 Very Negative Negative Neutral Positive Very Positive Interview Difficulty (96%) 3 Very Easy Easy Average Difficult Very Difficult % Interns - FT Offers (79%) 45% 0% 20% 40% 60% 80% 100% 10% 30% 50% Give an example of a prior job duty you held that required serious organizational skills. 3 were given final offer. JOB SUMMARY To support the Bank's Financial Crime Compliance Americas division (FCC) in ensuring that the business in the US operates in accordance with all legal and regulatory requirements and al My duties include being the first line on phone contact for any incoming phone calls to our office, being the first face a customer sees when they walk in the door and managing our general email inbox. This role as a Teller with Standard Chartered will at times put you in charge of handling and accounting for large sums of money. Your interviewer will be looking to hear that you take both of these points very seriously if you are hired for this role. "In my last position, I was responsible for the cash deposit on a daily basis. Rather, I chose to get to know the remainder of my team to truly realize how toxic her talk was. The process took 1 week. I treat everyone equally and give everyone the respect and positive attitude that I would expect to receive from them.". One night, as I was laying in bed, I realized that I had made an error in entering figures into a wrong column in the program that the CPA was using. One of the interviews is a panel interview. The strengths assessment is sent to the candidate via email after they have submitted their application. Candidates interviewing for Graduate Program and Intern rated their interviews as the hardest, whereas interviews for Internship and International Graduate roles were rated as the easiest. It's important to me that my employer and colleagues see me as trustworthy, with a strong moral compass.". Any real world example that you have would be good to talk about as well in your answer. It was a pleasure to join the B20 Indonesia's Inception Meeting. In my role, I entered new customer information and maintained the systems with any changes needed over time. Share how this job will help you get one step closer to achieving your goals. How are your strengths an asset to Standard Chartered? To ensure repeat customers, I make sure that I am knowledgeable about our products and services, I'm proactive with their needs and I'm always accountable for any mistakes that are made on my organization's side of things. Why the company and why this role? Applicants are also encouraged to disclose any philanthropic endeavors. Internship Programme entry requirements 3. How to Answer: Why Do You Want to Work Here? This allows you to navigate the test and get a feel for it before your actual tests with the company. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Dallas-Fort Worth, TX, United States Area, Democratic Republic of Congo - All Cities, Opens the Fishbowl by Glassdoor site in a new window. While long-term writing projects won't necessarily be an occurrence, your interviewer is looking to hear in detail about a time you had to complete a written project to get a better understanding of how you will work during times that you will need to provide written correspondences in this role. In my current role as an Assistant, I handle data entry into Microsoft Excel and also into our enterprise sales system. When the next customer approached, she informed me that the pillows she was purchasing were buy two, get one free and I realized that the previous customer hadn't received that deal. Standard Chartered video interview. My grades and performance were significant to me, so I approached the group with a leadership and mentorship mentality. The lady slowly looked up at me while a tear rolled down her cheek and told me that she had just had her dog put down that morning. These questions ask about past behavior to try and predict future performance. Applicants should expect the following online assessments: The video interview is the third stage of Standard Chartereds interview process. The interviewers were really supportive and kept me informed of the status. Interviews at Standard Chartered Bank Experience Positive 63% Negative 12% Neutral 24% Getting an Interview Applied online 56% Campus Recruiting 13% Employee Referral 11% Difficulty 3.0 Average Hard Average Easy Interviews for Top Jobs at Standard Chartered Bank International Graduate (101) Intern (46) Analyst (42) Internship (36) This required me to tap into my ability to lead change management for my work and my team. As well, don't hesitate to talk about your ability to train others when needed to ensure that the necessary work gets completed. Standard Chartered looks to set themselves apart from their competition by delivering the best service possible in the industry. Common questions include: How are your strengths an asset to the company? On top of that, explain the importance of taking an empathetic approach with your customers and talk about why an empathetic approach is important when working with a customer on their financial needs. ", "In my current job, this is a regular situation that comes up for me as I handle incoming customer calls to our office. I interviewed at Standard Chartered Bank (Minna) in Jan 2023. When I asked the candidate, do you have Each team member is being assessed on their knowledge of the material and their teamwork, communication, and leadership skills. While being a master of Excel, I picked up our sales software system very easily and don't see any reason why I would have any issues with easily transitioning to your software programs. While your interviewer can see that you have employee management in your experience from your resume, this question is allowing you to really get into detail about what experiences you have in working through a performance appraisal process with your staff in the past. Team GNPC Stars Ghana National Petroleum Corporation braved through chilly weather and tough competition to finish in the top four of the Standard Chartered Trophy Global tournament at the Anfield Stadium of Liverpool Football Club. "I took a client call that had a history of poor customer experiences with the organization. Then, the recording will give you one minute to answer the question. ", "In my current role, I work on an online database system called Kintone. The next most popular option was that they felt a bit more excited to work there with 18% . Report this profile Report . Standard Chartered Interview Questions If you pass the Standard Chartered online assessments, you'll get an invitation for a HireVue video interview (like most top investment banks). Online assessments (behavioural, numerical) 2. And due to the face to face nature of this role, the importance of the impressions that you will make on clients is essential to the success of Standard Chartered. If possible, give an example of a time that you used this with success. I currently do administrative work in the insurance industry and this online system has been a wonderful addition to our team to replace the use of spreadsheets and email to house our information. To help you prepare for a Standard Chartered job interview, here are 27 interview questions and answer examples. Following the HR interview, you will be invited to take a recorded video interview. When able to, I triage email inquiries as needed. The results of these tests provide the company with valuable and objective insight into the behavior and intelligence of each candidate. They are involved in more than sixty markets consulting and offering services on varying levels from private to retail to corporate. They were recorded by IM Sagar Shah, who runs ChessBase India and one of the biggest video chess portals in the world. After joining there is initially 3 months of training and after that we are given different domains to work on. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Then, they are provided ninety seconds to discuss their answers. This consists of nine to eleven questions that will appear on the screen you will have about 30 seconds to prepare for each. Not only will the person viewing your video have a hard time understanding you, loud noises right when you are about to answer a question might sap your confidence. An invitation is sent to candidates if the company finds their scores on the online assessments up to par. First, they'll be looking to gauge your ability to see possibilities for improvement, so try to think of a time that you did just that in the workplace. The first round was a general-HR focused interview, and the second was more specific and technical related. "Over the past five years in my current role in customer service, my number one mantra has been to create the most personalized experience possibl for each person. Standard Chartered Bank interview details in Kenia: 28 interview questions and 28 interview reviews posted anonymously by Standard Chartered Bank interview candidates. Whats the best way to have a lack of compensation and incentive conversation in your department? It was very unfortunate at first that she was my mentor when I first started and from my very first day on the job, I realized what kind of person she truly was. Talk about specific program that you have experience with and remind your interviewer that you are very easily trainable on new systems. They'll also be looking to hear that you are always willing and able to approach your supervisor in a constructive manner. "I define success through my ability to reach the goals that are set out for me. Privacy Policy. Buy us a coffee: https://geni.us/buyusacoffee Dont give up. Keep your head up. For this question, tell your interview one unique trait or skill that you will bring to the lobby of Standard Chartered when it comes to customer service. The firm has only recently returned . The easy route would have been to simply look it up, tell her it was discontinued and have her be on her way. Common stages of the interview process at Standard Chartered Bank according to 169 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. More often than not, my interactions with customers can be the difference between a repeat customer and a person who never comes back again. How is pay, wlb & work culture. If we could track it down, I would be in touch. It is very good experience which I have got while attending the interview. 3. Apprenticeship entry requirements 4. Does Standard Chartered sponsor work permits? Better yet, they want to know how working for them will help you accomplish your goals! You can answer on your cell phone, laptop, or desktop computer as long as it has a camera. Even though you might be at home, dress as if you were at an in-person interview. Simple games related to aptitude were there. Standard Chartered Strengths Based Video Interview Strengths-based interviewing is used as it shows your passions and what you're good at better than other types of interviewing. Contact us here. Accompanying the application form will be a role description. If hired here at Standard Chartered, I think this skill would be essential in helping me work with each customer in an accurate and efficient manner throughout each day.". Integrity is best displayed through honesty and consistent moral values. Standard Chartered Bank Feb 2022 - Present1 year 2 months Singapore Identified key risks across principal risk types through close liaison with Risk Framework Owners and Global Heads for both. You can browse our question database with company-specific questions and practice for them in an environment that is extremely similar to Hirevues. With my upfront approach with her, she definitely caught my drift and hasn't since tried it again. mostly java8 and spring boot and rest API. This is a level at which Jordanian banks are comfortable. Interviews at Standard Chartered Bank Experience Positive 64% Negative 12% Neutral 24% Getting an Interview Applied online 56% Campus Recruiting 12% Employee Referral 11% Difficulty 3.0 Average Hard Average Easy Interviews for Top Jobs at Standard Chartered Bank International Graduate (101) Intern (46) Analyst (42) Internship (36) In your answer, make sure to paint a clear picture of the situation and what made the colleague difficult to work with. Please give an example of a particularly stressful or difficult challenge which you faced. During the training sessions, I spend up to four hours with our new hires to help them learn the systems.". Check out our Standard Chartered Pass the Interview Pack (Everything you need to get prepared + Up to Date Questions for 2023) : https://geni.us/stanchartinterviewpass Discover the 28 Questions that make up 80% of the questions you could get asked in an interview in this free digital download: https://geni.us/28mostcommonQsBook an interview prep session with Mike: https://geni.us/interviewcoachingGot a Standard Chartered interview coming up? Have some examples prepared that demonstrate your ability to embody these traits. Because of that, I have to work with each person on their own individual terms rather than taking the same canned approach with every customer I would work with. Even though you might be at home, dress as if you were at an in-person interview. Standard Chartered USA: Best International Corporate & Institutional Bank US 2021 Pictured: Steven Cranwell, CEO Americas at Standard Chartered. With that in mind, the customer then has a much better chance of becoming a life-long customer at Standard Chartered.". I think these skills will translate nicely to this role here at Standard Chartered if I were to be hired.". Standard Chartered Bank Interview Question: Video Interview: 1. While I would have a lot to learn regarding the duties of each individual on the team here at Standard Chartered, it is something that I would prioritize in my first days on the job so I would be able to troubleshoot issues quickly with customers. Why are you interested in a career in this particular business area? The questions asked will be mostly behavioral ones, so make sure you are brushed up on how to answer those. I'll use a calculator when necessary, and ask for help if I am unsure of my own accuracy.". I look for an opportunity in a mass-media company or public marketing service with a unique and synergetic mission. Being detail oriented and thorough are two of my greatest skill sets. We do this by creating interview questions that we think you might be asked. Whether I am typing an email or handling cash, I always check my work twice and sometimes even ask a co-worker to review it first. Job specific questions. As a Teller with Standard Chartered, solid data entry skills will help ensure that you are able to handle customers in a timely manner while also ensuring accuracy with each transaction that you process. ", "I wouldn't hesitate to approach my supervisor with any creative ideas if hired on the team here at Standard Chartered. Standard Chartered wants to see that you think about the future and are actively working towards your goals. These activities include a group exercise and role-play exercise as well as two interviews with a manager and a senior member of the Standard Chartered team. If you are a recent college graduate or starting a new career, you may or may not know where you'd like to be in five years. 01/03. Interview. Many applicants have told us this gives them anxiety since there is no way to know if your answers were solid or could be improved. How do you deal with a stressful situation? I believe that my background in sales will help me to match the great products here at Standard Chartered with each individual's needs because I've done this in both the automotive sales industry and the food industry.". At the heart of the role of a Personal Banker falls your ability to use your sales skills and customer service skills to match products that best suit each individual customer's needs. Know more about Abbott interview and selection process, various profiles on offer, and various success stories through articles and videos. "When I was working for my last company, we had a drastic shift in leadership that required the organization to adapt quickly to new ways of doing things. 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