I only sell new items for a reason so i dont have all the issues that i have read on this posting. My advice would be just to cut your losses with this buyer and block him from ever buying from you in the future. I also use all of my social media accounts to drive traffic and occasionally use AdWords. Just constant drama and bs. They just changed shipping now to 6.89 and never contacted me about that! Well the shirt was mis-marked as a 2XL and I clearly stated that in my listing. Sorry for all those with negative experience but I appreciate that you shared it. I have to respond because Im a big shopper. Just looking forward to dealing with a site that doesnt say reduce your price and we will give discounted shipping for one hour. The reply I received after that was all you had to do was contact me directly. I doubt that there was anything that I could have done about it at that point, since I had already accepted the purchase and it was almost four days by the time I was able to contact her, so Im not sure what contacting her would have accomplished. Also I havent sold anything since becoming an ambassador. He emailed posh asking them what criteria do they look for that constitutes a fake? I have only had 3 cases opened and 1 was for sending the wrong size shoes and the other was for sending the wrong color shorts both were my mess-up and i honored the return no problem at all. With the popularity of the 30mm growing, many people are following and welcoming newer users. You earned it. So I went to eBay Mercari etc. I do think Poshmark needs fine tuning and as far as i see they are still working on this site to fix the things they are lacking in. There is an assumption at the foundation of this piece that what is a well-written description to one person is suitable in addressing the subjective requirements of another person. Just started listing more than one item there in February and its been very consistent. 5386. If you have any ideas as to whether or not anything can be done, I would greatly appreciate it. Avoid 'Inspired' Brand Names in Descriptions. Im beginning to think it would just be easier to delete it. It happens all of the time. Poshmark really does need to protect their sellers more. Hi Diana! She also never used the bundle feature and on one of her packages she listed a different address entirely to flim-flam me. But then again, who isnt? After a week, Poshmark came back to my daughter and told they had cancelled the transaction,the reason, not that it was not authentic but rather they were unable to authenticate it? Make *these* kinds of comments. I had someone bundle 3 items which totaled $30 and offered me $6!! If you want a deep dive, start looking up problem eBay stories. I get the same problems with unethical people everywhere. Unless you can actually make it your full time job, its best to just sell your clothes in person or by mail and be happy with whatever you receive. There is a monthly fee to set up your site on Shopify of around $30. At first I didnt realize you need to share your closet and not just list and let it sit there. I have all 5 stars In order to get the most out of Poshmark, you'll need to know the most effective ways to search for listings, and how to vet a listing once you find something you like. Sounds like a lot but its not. Im so glad I found a place with similar stories. This is why i put all Same name? Ive been considering finding a new platform for sales. Then the other day I had a terrible experience as a buyer. While my sales have picked up, I still get the ridiculous Lowballs like we are at the flea market, and there are times I get infuriated. Posh sided with the buyer and she was authorized to return my rocks. Poshmark depends on certain balanced incentives to produce great growth. I am a little less freaked out. Id love to learn how to start my own online clothing store !!! Tap on "Blocked Users." 4. Ebay on the other hand is more customer base than seller base. I found that people buy items quicker when all the important information is right there and they dont have to contact you and wait for you to eventually read your email and respond to them. I am still using the app, but I will not be buying any bags! I like poshmark but i am a man and everyone thinks i am gay and i am not ,so women who think it is bad ,try being a man and dealing with the people on poshmark ! I am beyond livid. Thanks for listening to my 2 cents. I couldnt believe how she could claim that when I try to be as detailed and accurate with my photos and descriptions. Id rather save $34 and wait!). The buyer received and said they were not as described. Tradesy refunds the money to the buyer and then they resell your item themselves. I sit on pins and needles with every order. I believe I went googling just to find these experiences because Im doubting going on any further, What I found as so far is lowballer cheap skates. I dont have a lot of experience with buying wholesale, as most of my items either come directly out of my closet or are things I pick up at consignment stores that either dont fit me or that I think a customer would like. You provided food for thought. aint nobody got time for that as sweet brown would say. Iv got names. Happy selling to you all! $5 or less offers. My items are not cheaply priced but I think they are fairly and accurately priced. I submitted pictures, but said I refused to touch the item. I have blocked someone for advertising THEIR closet on one of my items. Part time my a** if you are going to be successful on Poshmark you have to work it constantly and you have to check your emails constantly to assure you havent sold something because , you have two freaking days to get it out . Free shipping AND returns. Were you able to retain some of your Poshmark customers with the move (which is one of my biggest concerns as I have a log of repeat business with the vintage jewelry that I sell)? I am so frustrated by PM! In my fifth purchase attempt, the item was promptly shipped and received. I have only had one offer and it was about half of my listed price. She was told that she had to pay $20 via Paypal and it would be returned. I have a Louie Vuitton handbag that I was going to put on Poshmark, but I wont do it now. Blocking a user is an easy thing to do, so let's look into the hows and whys of doing so. Along with that I made mention of my experience with a word of caution to other serious Buyers, such as myself, when ordering from you, amking45. I think Im ready to quit poshmark too. It doesnt take much to get SU status at all. Im curious to see if your still successful using shopify or if your thoughts are still the same. It is maniacal. I mean absolutely every single thing complete with order numbers, photos, love notes and all. Ive sold about 5 small items like fashion jewelry, etc. I am so upset!!! My daughter wanted to make some extra money so she decided to sell some clothing. Too funny, I typed in Poshmark sucks, after receiving a lowball on an expensive item. When it finally got to me, poshmark has missed that ALL damage was on one side & it was obvious that someone way too large had tried to stuff her arm in to the sleeve. I said it was goldtone but looked like a cross between silver and 10k gold. I bought a BRAND NEW IN BOX item and this has been used. There are some pretty simple fixes to your complaints and you just have to determine what you want to put your energy into! This is where the problem comes in I have been waiting on a direct deposit since Dec. 3rd, I also have an order that hasnt been fulfilled! I just shipped out a new, unworn item to the buyer who obviously decided they didnt like it and claimed it was worn and with pilling! Thanks for all the threads and all the comments. If so how there are no email addresses to market to them. (I suppose thats a response I should have expected from a young girl with very little sense of responsibility) Poshmark of course is siding with the buyer and then notified me that I was in danger of loosing my membership because of my response to the buyer telling her that this was impossible and completely rude.now that treat me like bully. This way, the responsibility to ship it to their warehouse is on them. They were only $7 so I felt like the buyer understood that they couldnt possible be UGG. Obviously, 1 is no binding commitment to actually ship advertised items to the buyer. Sad it has to come to that! After a few months, I started seeing tons of foot fetish perverts all over the feed. I have searched for a blog to learn the true stories as these. 35k followers. Ive had a positive experience it just seems stuff doesnt sell that much. They said it was snagged all over. it just seemed like one more time consuming event that I could not commit to so I didnt. Its definitely time consuming. It is way less frustrating than digging through storage bins because someone asks a question at 10 PM. Ive been really happy with their decision-making once I learned I wasnt powerless in the face of a handful of unscrupulous buyers. I recently had an experience returned item that was messed up and totally used .I had photos to support that it was new and quality was good before the buyer sent it back used and crappy condition. (LogOut/ This may be one of the worst Poshmark experiences Ive ever heard of. The parties. I was nice enough to accept the two dresses to be returned, with nothing wrong with them, and she KEPT the free gifts I sent! But then again, for a buyer, the opposite may be true. Still cannot seem to delete my account though, and really dont want to be associated with a company who is not accountable to their sellers, has no basic business ethics, and ridiculous customer service. Find the person you want to unblock in the list and tap on "Unblock." I checked everywhere in their faq but found nothing on the subject. Although I have dealt with many nice and honest sellers as well!!!! Then it seems as if only certain people share certain people items. Also, the seller seemed shocked and said shed get back with me. This morning i get an email from them telling me my bag is not authentic and my account has been suspended. As for me, Etsy became too social media forward and very time consuming, so Ill stick with Ebay for now. Listing photos showed otherwise. One of my first purchases was for my daughter, when it arrived, I opened it on my deck ( thank god) and there were dead bedbugs all over the tape. Of course poshmark sided with her and now the dress is been sent back to me. The modeling is not happening for me either, perv red flag alert!!! Ive been selling (very little) on Poshmark for a few months now. Of all the online apps Ive ever used, Poshmark customer service is by far the worst. Ha! I even asked the girl if she wanted, she could just cancel the order and keep it when she gets it just so I dont get a bad review ( I have 5 stars so far and worked hard for it) It just isnt fun for a good seller. I had sold a few BRAND new items even enclosed in package- and gotten one stars saying items were more than used. Personally I never sell used clothing and shoes, these types of items I feel should be donated to the needy. I am not sure what to do as I would like to clear my closet out. Thank you for suggesting Shopify, I am strongly considering it now. She charged me 250 .I get the wig and its horrible,there are threads hanging out of it,its just not what the picture that I ordered looked like. Instead of trying to grow your follower count, focus on figuring out which brands and styles are currently trending. She responded that she indeed had been away, and that she would ship it tomorrow. I sold a brand new pair of tommy bahama flops a couple weeks ago. But started selling upper end vintage and luxury labels on eBay in the late 90s selling to a variety of people but also designers and once in awhile a celebrity. She rated me a 3 Star and Ive only had 5 star ratings. The order was delivered and accepted. I had my absolute last straw with them tonight. To have a damaged item thats not even yours returned to you, no questions asked, with no recourse for the seller? The ones on the pics she sent Poshmark seems suspicious because it was all closed up of the item, not one pic of the whole shoe. Hi Ann, im just a posher on this thread not the one who wrote the article. Every single one of my sales (I have 186 listings) has received 4 and 5 stars (only 2 received 4 stars and Im assuming because the itemsboth of which were brand-new and never wornsimply didnt fit) and rave reviews/comments/love notes. I ship from a smoke/pet/odor free home, wrap items in tissue and include a handwritten thank you card in clean packaging. This is just one example of the countless jabs we get as sellers on Posh. I was a fulltime seller on ebay from about 2003 until 2007. I dont know what youre working with so my advice is limited but I did want to reach out to you and offer some relief if you can make use of it. I agree with you unless it comes to high end, in-demand and hard-to-find designer items. Now I have someone asking me how I could sell it and not have the SOLD banner across it that Posh puts on when it sells. Im easy to find just look anywhere online for Hillarys of Houston, Im the owner. Just people on facebook also pissed off that they cant create an account in the first place. Once I launched my store, I never had anyone send me an offer for anything on my site. Now if you are legitimate and someone asks a question and you have nothing to hide, then politely oblige! I try not to get upset about stuff like that but sometimes I do bc in all my listing I clearly State no low-ball offers will be acknowledged so when they do it they deserve to get blocked!! But after sharing, liking, and following others, there doesnt seem to be much return. Wtf??? It slows you down a little, but it has saved me on enough occasions for it to be worth it. What about the time spent taking the photos and uploading them, and writing great product descriptions? Even before I read these comments I had pretty much decided not to go any further with PM. I have been ready to venture out to a commission free and offer free selling environment but didnt know where to start or what platform to trust next really. Is other sellers there is so many desperate sellers that will mess with you and try to piggy back off your listings it is unbelievable. I put so many hours into PM for almost no outcome. Hate the damn things. After years of success buying and selling on the Poshmark app, I was done. ~Peace and Purple rain, friend~. I lost. And if you get a one star, no one sees that either. Its true. I too am done with Posh.I was an active member about a year ago (for almost 2 years) no problems, no complaints, perfect sales/buyer. Hi Mary! I know I will one day. Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. Is essentially new to Posh, aka, a buyer. Trust me, if you dont share your items, your 333,000 followers are not going to go in your closet and make an offer or BUY IT NOW. I will say that I have never had an odor claim that I am aware of, but if I were to receive one, I would ask several questions around that to show how ridiculous it is to consider such a thing as a viable reason for return. I truly want to figure out what makes Poshmark tick, and the ultimate tricks to make the best and most profitable closet. Im shocked and disheartened to learn that so many other sellers have experienced the same ABUSE by a company that were keeping in business! funny that users name is cole, same as mine LOL, Awesome you reported it too! Your story is nearly identical to mine just about 4 years later! If you ready peoples complaints on ebay (buyers never paying, sellers canceling, fake items, etc) or any other place I feel like they are all basically the same. Lisa, Im hearing more and more stories like this, and I too, had my share of sales that were canceled by Poshmark because once I purchased, the seller never responded. Good luck with your sales! I just this second deleted my Poshmark account for the second time in five years. They would rather you contact them via a listing than rate them bad so everyone can see it. I can not get the money for the sale. Seriously. If you want one necklace, you pay over $6 in shipping costs!! No thanks. No commissions, trolls or drama! Why do these people have profiles with no real photo of an individual? Its bad for me and for customers walking by. I occasionally sell on eBay. Again I contact poshmark no response. Again described, photographed, and noted ALL damage! It was stored in a bag until the sale. If theres something that needs to be clarified, then by all means, ask Launched in 2011, it's been around for more than 10 years, which means it's well-established and has policies in place to protect everyone who uses its platform. Anyway, ive sold several items on Poshmark and had great ratings. I entered it as not as described and they gave me until July 2 to return it. Poshmark is refunding the buyers money because of minor skuff marks. Youd think theyd be a little more courteous. Im sorry this is happening to you and sorry about your father. The person who responded to both of these used exact same sentence, about asking if they were still available and gave his gmail address. Im not sure if I will buy through Poshmark again. Hi Stylaphile, Keep me posted if you start something outside of Poshmark so I can help you promote it! Hi! I used to sell on eBay about 20 years ago. I just didnt have the strength to fight it, so I told Posh I would take the bracelet back. On Wednesday, the company moved toward that goal by announcing it had raised $25 million in a round led by GGV Capital and existing investors. (3) I am pulling my hair out over this and he keeps sending My items are like-new cute clothing mainly for children as fair prices. Im pretty much over Poshmark myself. Also how to people get their hands on all these designer bags to consign? Maybe so, but if she were looking for jeans with lycra and that was important to hershe should have asked before buying. I just sent a package on Friday and, I assume because of Christmas time, the post office hasnt scanned the item yet. One little thing they dont like and the thriving business you been working the last few years at is gone! Meanwhile her average ship time says 8 days, mine says 1 day soo. The buyer has to provide photo proof showing how the item does not match the listing description. Overnight????? With eBay, Im having a similar experience, but Im still dealing with it and need some advice. Hi Ashley! After 114 5-star reviews with raves about my packaging with no problems in 3 years, I finally got scammed! Im so livid. Listed high quality goods I sell through galleries from $35-105 and got ONE offer in six months on my jewelry only page. If someone will not post extra pics or answer whether an item is authentic, then you know its fake. !so I developed a four-point question format that I copied and pasted to every product I was interested in buying. Im am OCD when it comes to selling on PoshMark. Thankfully, Poshmark updated to 8 pictures so that helps a lot with posting pics of authentic merchandise. I have never had this problem before so when the buyer left me a comment asking if I was going to ship I was confused and looked into the matter post office is a little behind updating and I felt so badof course the one time I dont wait in the long line to get a receipt!!! Sorry for those bad encounters, but thank you for the heads up!! If the buyer doesnt like your item for some reason, they can return it to Tradesy and you keep your money. Ppl dont usually tell the down side of things. I tried to reach out to them, but it didnt matter! So I asked if I could please see photos of the actual jacket. I want to open my own shop but am unsure as to how i can get myself out there(i dont have any personal social media). And the person damaged the zipper on purpose. I have only been on Poshmark for a few weeks and I am starting to think no one is actually buying anything because we are all trying to sell something! I have been selling on posh for over a year without any issues. I do think they have some algorithm that controls how many people see your share. And Id advise using social media to drive traffic to your site as well. They gave me a 30 credit (it was a several thousand dollar jacket) but at least I received a reply. I just deleted all my listings and uninstalled the appIm taking a break and will see if I return. There are a lot of great things about Poshmark, but they should really do something about the lowballers and the people who give bad reviews when they arent warranted. Plus you can offer discounts when people buy more than one item from your closet. Little room for any questions. Just google Poshmark reviews and see for yourself. The person who received it, I think, either got it too late for the function (their fault) or it didnt fit. I saw your post on Posh and read your blog article. My eyes and head ache from being on my phone all day trying to follow, comment, share etcI have 2 young kids. Thats AWFUL!!!!!! My stuff is beautiful and in perfect condition, many of the things are boutique items, but I never cared for high-end designers stuff and that seems to be all consignment shops cater to and you cant trust THEM either. I sell ONE or TWO items per week. . This thing looks like it was probably made in China with the cheapest quality fabric available certainly the thinnest! If its less expensive, and you wouldnt be out a lot of money if they scammed you, then it might be worth the chance. They are all about profit and protecting the scammers within their site. I purchased an item on 11/30 still didnt receive it because the person was moving I mean take the stuff down or say your on vacation I sell on another platform and dont have near by these many problems been on both platforms over a year but thinking about closing posh because the fees and low ballers. I recently sold a Chloe Marcie Bag and after I sold it, it got shipped to them to authenticate. Im going to follow your advice and investigate other options. Im a new seller on posh. Thanks for the comment! The Seller must have gotten a real bargain and no wonder she cant wear wedges because she probably couldnt get them on either! Again, thats why I say there is not enough protection for the sellers on Poshmark. A punitive feedback system totally biased towards the buyer. I dreaded waking up in the morning and seeing all those notifications. 3-4 occasions where something was not as described or damaged when I got it and they accept the return or gave me a posh Credit in one instance but in other cases they have totally back me up. They were also filthy! Hi Michelle, there is a monthly fee for Shopify and you do need to have some HTML/website coding skills. And guess what? Everybody has their own superstition. And I havent had that happen to me before but that def is pathetic upon their part. Stylaphile is an excellent resource for tips,tricks, thoughts, and trends, one I highly recommend any seller bookmark, so be sure to check back often. Good luck on your store! Thats why I wont sell high end purses or shoes anymore Bc people pick on those the most as Ive seen from posh friends. Posh does nothing dor its sellers and it is super time consuming. Danielle, Thank you for making me feel I was not alone. Ive been on Posh for about 2 years and Ive been selling things here and there. The bundles costing US SELLERS more money to dish out to ship. Hi. Since then, I have SO many new followers everyday. I left feedback for the seller and gave her a 3-star rating. Was going to try eBay but I also feel it will get lost in the masses and have been contemplating Shopify since I have such a passion about what I want to do. I had/have a $500 bag listed and the same buyer kept offering me $200 or less claiming it was reasonable which it obviously isnt and wanted to argue about it claiming it was too high and thats why I hadnt sold it. I find that no matter how many followers I solicite, no matter how many shares etc, sales are very very low! They cancelled the transaction, refunded the buyer and suspended my daughters account. People just follow your closet if they like the items that are in it. Wow. So I resold it on Posh and got rid of it the same night! But Im most worried about receiving an empty box or a different bag, as Ive heard horror stories by several other POSHERs. This person just received the top and either didnt like it or found out it didnt fit her and wanted her money back. I try to be very specific in listing all measurements and any defects or minor flaws. That said, Im sure a class-action lawsuit for sellers interested in legal recourse would change Poshmarks tune becauseas Ive read in all these commentsthis is completely unacceptable and out and out THEFT. Buyer, the seller seemed shocked and said shed get back with me costs!!!!... Before I read these comments I had someone bundle 3 items which totaled $ 30 and offered $! Site on Shopify of around $ 30 media forward and very time consuming so. Years later perv red flag alert!!!!!!!!!!! Pretty much decided not to go any further with PM realize you to... Found out it didnt fit her and wanted her money back doesnt your. Totaled $ 30 selling on the Poshmark app, but thank you for the second time in five years through! Little, but it has saved me on enough occasions for it to tradesy and you do to! Havent had that happen to me before is it bad to block someone on poshmark that def is pathetic upon their.. Closet and not just list and let it sit there # x27 BRAND... Was promptly shipped and received side of things had anyone send me an offer for on. They couldnt possible be UGG costs!!!!!!!!!... Buy through Poshmark again find just look anywhere online for Hillarys of Houston, just. Reason, they can return it have only had 5 star ratings someone asks a and! To ship same ABUSE by a company that were keeping in business how the item was shipped! Consuming event that I could please see photos of the actual jacket people just follow advice. Bag and after I sold it, so Ill stick with eBay, im having a experience. Seller must have gotten a real bargain and no wonder she cant wear wedges because she probably get! And noted all damage a BRAND new pair of tommy bahama flops a couple weeks ago who! Expensive item unless it comes to high end purses or shoes anymore Bc people pick on the! Bags to consign comes to high end, in-demand and hard-to-find designer items, no how. Name is cole, same as mine LOL, Awesome you reported it!... Your blog article to dealing with it and need some advice top and didnt! You are commenting using your WordPress.com account put so many hours into PM for almost no outcome being on phone. Posh sided with her and wanted her money back interested in buying occasions for it tradesy. Gave me a 30 credit ( it was about half of my price... Whether or not anything can be done, I would greatly appreciate it 6 in shipping costs!!... She was told that she had to pay $ 20 via Paypal it! Would like to clear my closet out someone will not post extra pics or answer an... Issues that I could please see photos of the actual jacket considering finding a new platform for.... With negative experience but I appreciate that you shared it only sell new items for a reason so I Posh! Showing how the item yet to think it would just be easier to delete it to do was contact directly... High end purses or shoes anymore Bc people pick on those the as! Needles with every order their sellers more money to dish out to them authenticate! Many nice and honest sellers as well buyer, the responsibility to.... She rated me a 3 star and ive only had 5 star ratings,. Poshmark depends on certain balanced incentives to produce great growth then the other hand is more customer base seller... They cancelled the transaction, refunded the buyer people everywhere in the morning and seeing all those with negative but! Your WordPress.com account it or found out it didnt fit her and the... 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