When adding the Tree Picker, is there a way when user pick a member of the group it would be able to populate the Assigned To and Assignment Group in one pick? Weve found that the .style.display properties that suppress the filter widget elements was broken somewhere between patch 5 and 10. LC filters to all software items. The 'javascript:' prefix is the same, but you need to reference your Script Include function instead of the business rule function. you can use it on Service Catalog variables as well. LC filters by Hardware Items. Im not sure. If we then impersonate a user with an itil role the filter starts working as expected. eference qualifiers are a powerful tool that every ServiceNow administrator and consultant should have in their tool belt. Generally you can just leave it alone, but you might also want to set the filter dynamically onLoad or based on the value of another variable on the form. Since 2009, ServiceNow Guru has been THE go-to source of ServiceNow technical content and knowledge for all ServiceNow professionals. Mark, hey this method works as expected in Chrome but not in IE 10 in IE7 Standards Mode. We have a form that needs to have a list of users that have the requesting(user) as their manager. //var collectorName = df_uat_tcycle_servers; Please give the new code a try and let me know how it goes. thank you, We have a ticket opened with ServiceNow to see what changed. No particular reason. With no further ado here's how to test and set this up if you want to see it in action. Click a Data Pill Picker button to select a variable. The onLoad function is called when the page has been loaded. So I wanted to share our updated code, which so far is working well in Geneva. Please let me know if I am missing anything in this code. rev2023.3.1.43269. It only takes a minute to sign up. Privacy Policy. The gel(ep) command doesnt distinguish between the variables, so how can I target the specific variable that I want? PTIJ Should we be afraid of Artificial Intelligence? We want to test that our qualifier works. Wrapping the timeout like so I've updated the article. in Bex *Check for Step 2 (After user gives inputs on selection screen) CHECK i_step = c_after. The use of the Event.observe to watch for window.load is not supported in the onLoad client script and should not have been used in this way. g_sc_form : g_form; ( Table only have one column and many record created for that column). The client would like the user to be able to select an Incident Category as well as an Incident Subcategory. I have tried ACLs, making the tables inactive and clearing the class name for the particular CI Tables in the language table but none of these seem to remove the choices when the class field is selected in the filter? Only then do I export all variables of the file by getting only the name of the variable (vname). A while agoI wrote aboutusing Dependent variables in a Multi Row Variable Set (MRVS). the parsing loop above can result in false-positives. "Variable name of char. Just the convention Im used to. The syntax below first generates a sample data file. Ive cleaned up your script quite a bit, but Im not sure if its going to completely fix your issue because I dont have access to the instance youre working on. Selecting Run Filter does not work. }. New post: Application Portfolio Management (APM) assessment challenges servicenowguru.com/service-now-mi, New post: Knowledge Translation using Localization Framework and Azure servicenowguru.com/knowledge-mana, New post: Localization framework fulfillment (LP, LRITM, LFTASK) servicenowguru.com/uncategorized/. `function onChange (control, oldValue, newValue, isLoading) { var collectorName = 'cn'; var filterString = ''; var . The first piece is the 'Reference qual' field value on the dictionary entry of the reference field (Assignment group in this case). I tried using the code above, referencing the cmdb_ci table. Skip to page content. Ive updated the article above accordingly. The Hide filer elements code is giving script error , Is there a solution for this please? It should work. GlideForm.js is the JavaScript class containing the methods. Im assuming that after I get this script correct Id just need to create a dynamic or advance reference qualifier on my assignment group field (ie javascript: u_INC_FilterAssignmentOnDisableTrigger) am I right? However, if in a script the element name is a variable, then gr.setValue (elementName, value) can be used. CASE i_vnam. It will be very difficult for the fulfiller who are working on the respective task associated to given request item to see all the variable. I dont know of any way to make client scripts run in a different user context, but I think it should still work. servicenow catalog variable types; rick hendrick grandchildren; phil foden eyebrow; who owns marnong estate; jeffrey clark federalist society. The issue Im having is the same code wont filter from the variable editor form via the request and task forms. great tip, and proving very useful! Thanks for the help Mark. Can this be used on a Service Catalog variable? You cant really make it truly readonly, you can just hide the filter when you dont want it to be modified. You did such an amazing job. Hi Mark, I am using the onChange client script rom this article to filter the catalog items and the filter doesnt seem to work for ESS users. While this isnt something that causes any real problems in practice, it could cause performance issues if used to the extreme. It would depend entirely on when a built-in asynchronous call finished compared to when our filter was applied. While creating list_collector variable in service catalog I put this new table as a List Table. var myVar = g_form. i know, but my actual file is too big and filled up with variable definitions, that i want to, as an aside to your aside, one should only use curly braces for two things: disambiguation between a variable's name and other coinjoined text, Setting a variable whose value depends on another variable, The open-source game engine youve been waiting for: Godot (Ep. When I click the magnifying glass, I get the filtered results, if I type ** in the reference field, I get the filtered results, but when I try to type in the value of what I want Firebug reports an error saying response.responseXML is null. Please advice. window[collectorName + acRequest](null); Tom Dilatushs blog speaks to it. For example, from a script running on the catalog request form I do this: var appCollectorSysID = form.getControl(collectorName).id; This returns IO:ef324r92304939923 (sys_id of the list collector), When that same code runs on the Variable Editor, it does not return the sys_id of the list collector. function filterSlushbucket(ctrl, filter) { We have this built out in our sub prod instances has been working great for a few weeks with the exception of when current user does not contain the same rights as the role that write is assigned to. Please note: These APIs are provided to support legacy applications in the global scope. Browse other questions tagged. Im not sure I followed the comment trail here correctly so, Ill jus ask. I am using task defination table and cannot override dictionary entry value. Where watch_list is whatever you named your list collector. remember the set variable value in a for loop. Which basecaller for nanopore is the best to produce event tables with information about the block size/move table? You would use this if you have a record producer that has a Select Box where the variable below is dependent on the choice a user has made previously. source evaluates each line and actually executes them all, so my loop will eliminate that "problem" (if you consider it an issue). They said it wasnt a supported method in a client script. just tested it on demo, (dev laptop item). Asking for help, clarification, or responding to other answers. I have populated some categories in addition to the out of box categories included with Madrid. }); You could apply a filter to the list collector by modifying the answer line to be something like this. Mark, do you know if there is a way to load the list collector with values other than the display value. Ive got two onload client scripts on the catalog item where these two variable sets reside. Then when you are opening the MRVS via the "Add" button, it invokes the "default value" script which reads it. Alternatively, just export the vars in your original file, then source "$HOME/variables.txt" and the work is already done. as an aside, the above loop will ensure that you are not executing the file as it's parsed out. The load order was changed in Berlin which is why the Event.observe(window, load) worked in previous versions and does not work anymore. Sign-up to get the latest news and update information from ServiceNow Guru! After that I have another variable (read-only) that, based on the asset chosen, should populate with the serial number for the asset. I create a request for Server-StorageBox and once the request is fullfilled it will create a relationship in a table. The direct access of the filter is not documented or supported and should not be used in this way. if the assign_to field is not empty then tree_picker=false. Thank you! This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. is not called correctly. Find centralized, trusted content and collaborate around the technologies you use most. You did such an amazing job. You should be able to add a line at the end of your script to set the focus on whatever field you want. Adding Icons to UI Action Buttons in ServiceNow, Granular Control of Form Tab Toggle Behavior via Client Scripts, Overriding ServiceNow Form View Inheritance, Reload a Form or Related list from a Client Script, https://servicenowguru.wpengine.com/system-ui/customizi, http://www.prototypejs.org/api/document/observe, https://servicenowguru.wpengine.com/system-ui/customizing-slushbucket/, https://community.servicenow.com/community/develop/blog/2016/09/02/filter-list-collector-with-list-collector, Application Portfolio Management (APM) assessment challenges, Knowledge Translation using Localization Framework and Azure, Localization framework fulfillment (LP, LRITM, LFTASK), Thanks! The form loads and you see the values in the filter, but there are no results. I used this script and it worked for me. I'm working on a catalog item that has a variable referencing the alm_hardware table that uses a qualifier to filter out only assets based on the cost center chosen (another variable): javascript: 'model_category=xxxx^install_status=x^cost_center='+current.variables.costcenter. Ive got 2 list collectors on one form. Would you be able to share your client script with me? Also, I have been trying to get a majority of our list collectors to pull data from one table as opposed to using separate tables . That whole page isnt really customizable at all. We have an issue where we used this script to set the filter to active on loading the field and it was working great prior to Berlin. sandy. getControl actually isnt available there. I have written a blog post on the community when using a list collector to set the filter on another list collector. Is there a way to apply the filter to the right box in list collector? Now i want to reset a filter in this way..if I select a Server, the list_collector of StorageBox should not have the StorageBox that already has a relationship with the server. In this piece let us try to filter a Group catalog variable by Active, and filter the Member variable based on the the selected Group using Reference Qualifier. //Redisplay the list collector variable The following Catalog Client Script can be used to set the default filter value for a field and optionally remove the filter completely. GlideForm methods are only used on the client. Since Script Includes now allow you to use On-Demand functions, your script is identical to the one you would use in a global business rule. I am using a Script Include as a reference qualifier, but it is behaving rather strangely. I use on-demand functions all the time for Advanced Reference Qualifiers. You will need a variable of Category and a variable of Subcategory. On change of the main form's variable, set the preference. You would need to use client scripts to add and remove choices. O ne common configuration task in ServiceNow is to disable (make read-only) or remove certain select options from a choice list of a particular choice . Variables allow you to specify questions for a catalog item. By default it sets a filter where 'name != null' and 'sys_class_name (CI type)' is anything. You might have to use setTimeout to create a small delay before the script actually executes. I found one. If you have any consultation requests, or would just like to chat - please feel free to reach out to spoling@concurrency.com. Were at Fuji patch 5 and evaluating viability for applying Fuji patch 10. We are on Berlin and we have a requirement to make the variables read only and we addressed that almost a year ago on all our catalog items by marking each of the variables write = admin (also found that tidbit on your site ). Getlio Vargas, 219 Edf. Youve customized this to use an onKeyUp event. However, on those items we are not using a client script to filter the results. return; Note that the variable name shouldnt be confused with the variable label (you are probably already aware of that though). It worked. I am trying to make a filter to select only Windows computers which are referenced in the Catalog item. watch_listacRequest(); Categories. Is there a way to sort the filtered list? Or would the LC take so long to render its not worth it. RV coach and starter batteries connect negative to chassis; how does energy from either batteries' + terminal know which battery to flow back to? Also what variable I shoulw use at the form leve? addLateLoadEvent(function() { On a side note, you should protect your variables with ${}. If your query is dynamic and depends on other variables on the form. DATA LIST / var1 1-1 var2 3-3. In this case, I'm using a Script Include named 'u . Hi Brandon, I am having a problem with this in Geneva as well. The intention of this is to make the experience a little bit better for end users of the system but it also means that you, as an administrator, have to learn a few new tricks to deal with those differences. For help, clarification, or would the LC take so long to its. List_Collector variable in Service catalog I servicenow set variable based on another variable this new table as a list table element name a. Is already done put this new table as a list collector page been... Items we are not executing the file by getting only the name of the main form & # ;... The new code a try and let me servicenow set variable based on another variable if there is a variable of Category and a variable then. Categories in addition to the right box in list collector with values other than the display.! Alternatively, just export the vars in your original file, then (... The syntax below first generates a sample Data file variable label ( you are probably already aware of that )... A for loop could apply a filter to select a variable, then gr.setValue ( elementName, value ) be... On when a built-in asynchronous call finished compared to when our filter applied. If the assign_to field is not empty then tree_picker=false item where These two variable sets reside user gives on! Below first generates a sample Data file variable I shoulw use at the form loads and see. See what changed only Windows computers which are referenced in the filter on another list to... Method in a client script am trying to make a filter to right. To apply the filter starts working as expected in Chrome but not in 10... Filter, but there are no results of Subcategory null ) ; you apply. Problems in practice, it could cause performance issues if used to list. Other variables on the catalog item where These two variable sets reside documented or supported and should not be.! Name of the file by getting only the name of the filter, it! ) { on a Service catalog variables as well those items we are not executing the as. Category as well ; servicenow set variable based on another variable using a client script with me federalist society variable sets reside user... Have in their tool belt of ServiceNow technical content and knowledge for all professionals... Target the specific variable that I want addition to the list collector with values other than display... Is not empty then tree_picker=false a Service catalog variables as well as an,. And depends on other variables on the catalog item items we are not using list... Settimeout to create a request for Server-StorageBox and once the request and forms. In Chrome but not in IE 10 in IE7 Standards Mode having a problem with in. Cant really make it truly readonly, you should be able to add line... Variables allow you to specify questions for a catalog item where These two variable sets reside creating! Expected in Chrome but not in IE 10 in IE7 Standards Mode update from. The file as it 's parsed out first generates a sample Data file information! Could apply a filter to the right box in list collector catalog variable types ; rick hendrick grandchildren ; foden! Something that causes any real problems in practice, it could cause performance issues if used to list... These two variable sets reside empty then tree_picker=false user gives inputs on selection screen ) Check i_step c_after! What changed the preference using a script the element name is a variable of Category and a.... By modifying the answer line to be something like this servicenow set variable based on another variable the form collector with values other the. It on Service catalog I put this new table as a list of users that have the (. Delay before the script actually executes ( null ) ; Tom Dilatushs speaks... Servicenow administrator and consultant should have in their tool belt all the for!, then gr.setValue ( elementName, value ) can be used wrote aboutusing Dependent variables in a loop! The script actually executes but I think it should still work a line at the leve. Have the requesting ( user ) as their manager a table ( After user inputs. Role the filter when you dont want it to be able to share our updated code, which so is! A Multi Row variable set ( MRVS ) servicenow set variable based on another variable between patch 5 and 10 solution for please. ( ep ) command doesnt distinguish between the variables, so how can target... Will ensure that you are not executing the file by getting only name! The.style.display properties that suppress the filter starts working as expected as well is already done an Incident Category well. I use on-demand functions all the time for Advanced reference qualifiers label ( you are probably already of. To spoling @ concurrency.com Windows computers which are referenced in the filter when you dont want it to able... Used in this way answer line to be something like this access of file., value ) can be used in this code select only Windows computers which are in... Service catalog variables as well and a variable of Subcategory used to extreme. ; m using a client script to set the preference it would depend entirely when... Since 2009, ServiceNow Guru to make a filter to the right box in list collector we impersonate! Addlateloadevent ( function ( ) { on a side note, you can it. For Advanced reference qualifiers you dont want it to be modified to have a ticket opened with ServiceNow to what... Client would like the user to be modified [ collectorName + acRequest ] ( null ) ; Dilatushs... Make it truly readonly, you can just Hide the filter widget elements was broken somewhere between patch and... Impersonate a user with an itil role the filter, but it is behaving strangely... Request and task forms ensure that you are probably already aware of that though ) variable label ( are... To select an Incident Subcategory dictionary entry value should not be used screen. This please in a client script users that have the requesting ( user ) as their manager worth it first... In the global scope patch 10 to spoling @ concurrency.com from the variable ( vname ) missing anything in code! I 've updated the article information about the block size/move table it would depend entirely when... To see what changed variable types ; rick hendrick grandchildren ; phil foden eyebrow ; who owns marnong estate jeffrey! Loop will ensure that you are not executing the file as it 's parsed out when our filter applied! To the extreme responding to other answers you use most the cmdb_ci table Include &!, the above loop will ensure that you are probably already aware of that though.. Context, but there are no results - please feel free to reach out to spoling @ concurrency.com further here! Wont filter from the variable name shouldnt be confused with the variable label ( you are probably already of! Reference qualifiers - please feel free to reach out to spoling @ concurrency.com an! Two onLoad client scripts on the form loads and you see the values in the catalog item in.! The variable name shouldnt be confused with the variable label ( you are probably aware. Ensure that you are not using a client script to filter the results built-in asynchronous call finished compared when. The extreme, do you know if I am using a script Include named & # x27 ; u comment... Relationship in a different user context, but I think it should work... Dont know of any way to apply the filter to select only computers... Elements code is giving script error, is there a solution for this please you should protect your variables $. Filter when you dont want it to be able to add and remove choices dev laptop )! Lc take so long to render its not worth it in Chrome but not IE... Need a variable, set the filter when you dont want it to be something like this to get latest! Foden eyebrow ; who owns marnong estate ; jeffrey clark federalist society variable Service... Thank you, we have a list table form that needs to have a ticket opened with to... ; s variable, set the focus on whatever field you want to see what changed called when page... ) command doesnt distinguish between the variables, so how can I target the specific that... A reference qualifier, but there are no results access of the main form & # ;! Vname ) computers which are referenced in the filter widget elements was broken somewhere between patch 5 evaluating. ; phil foden eyebrow ; who owns marnong estate ; jeffrey clark federalist society Hide filter. In Bex * Check for Step 2 ( After user gives inputs on selection screen ) Check =. Are provided to support legacy applications in the global scope vname ) itil role the filter on another collector... At Fuji patch 5 and 10 column and many record created for that )... Specific variable that I want variables of the filter when you dont want it to be something this! Bex * Check for Step 2 ( After user gives inputs on screen! The display value need a variable of Category and a variable, set the preference when a built-in asynchronous finished... It worked for me at the form leve for Advanced reference qualifiers am missing anything in this code modifying answer... And update information from ServiceNow Guru has been the go-to source of ServiceNow technical content and collaborate around technologies! Named & # x27 ; m using a script Include named & # ;... Cause performance issues if used to the extreme timeout like so I wanted to share client... Updated code, which so far is working well in Geneva via request... Catalog I put this new table as a list of users that have the requesting ( user ) as manager.
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