superdry return policy uk

We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Find the Chargeback Instantly product on DoNotPay. If in any case, you lose the original receipt, you might have a confirmation email. Get behind the scenes access to campaigns, collaborations, new products and sales. endobj Visit our returns portal - https://superdry.returns.international. Enter all relevant information, such as the reason for a return, product serial number and so on. https://www.superdry.com/terms-and-conditions. You can process the returns at Superdry stores and on the website as well. If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. Take a look at how you can return a kindle book. A return request should be raised via email, through your account or in-stores prior to the return. Since Superdry wants to ensure that all their customers are happy with their purchases, they allow you to return an item within 28 days of receipt. Don't worry if you don't have a printer; print in store options are available! Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. You can change your cookie settings at any time. Refund will only be processed on the card used for the transaction. Refunds will be processed to the original payment card. Order Number *Required Field. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? At Superdry, all the items are covered for 12 months if there are any manufacturing defaults, I can be returned. City, State/Province, Zip or City & Country Submit a search. Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. Our registered VAT number is GB974823775. 3 0 obj What proof can I carry for the purchase I made at Superdry? I5*[ I_`xulywI{e_q8PEN;r$x> nL%3r#7iX'{yZK}!uFHVir{a* 4lW1 g`o50W^"tgm%j7}Q*p7E1SGxOGeYV)Hg[+qhlS~Nmb euRwxbFW C Currently, Superdry return policy claims to avoid exchanges. While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. dxRQGA$Rz d`9{R&I For further information regarding whether returns are free for your region, please click here. . Superdry: Authentic Premium Style \| Men's & Women's Clothing % Superdry follows a '30 day no questions' asked return policy online. 2. Enjoy Superdry discount codes and promotions for premium clothes (hoodies, trainers, jumpers, T-Shirts, coats, jackets, etc.) Whereas if you have proof that the product was defective at the time of its arrival then customer care will help you figure out the query. Superdry expects its customers to return items within twenty-eight days from the date of the purchase. SUPERDRY_12345678). Return to Nav. Fill out the necessary information and start your returns. Return to Nav. The 30-Day Return Policy is applicable to all products sold on Superdry.com. We have helped over 300,000 people with their problems. You only have to accept returns from the person who bought the item. It is very important when you return an item that we know the order number to which it relates and your details. To help us improve GOV.UK, wed like to know more about your visit today. In-store: You can visit the store with an original invoice and submit your reason for return. Once the product is shipped to the warehouse, the employees will verify it and check it. Can I return a faulty item at Superdry? No, Superdry return policy claims that currently, they do not allow postal returns on any in-store purchases. :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv 6hh$Ey)DTLdKk:JS;iAc$2J3P^.rR12 dD6Fz >hx;iUuAZ@w9cvs[Z'BPjl SG orders can be sent back to usvia a drop off in our Funan store located at107 North Bridge Road, Funan, #01-06, Singapore 179097. x\Ys~w! Proof of purchase required. B+=u9~y_ *RQlQvqz@4~zn0L C ldfJ-SZ/>@akI2P$Gx$4 r%5HnMmClNFdGj"9**3Mfz$_(ogM12KhWbS&/S&YI/Q0Upt "}scun?E'M-KktbQB%5l)4iUo/fHC8jOptVsu>!bRu-n{kKiNu^^x8ghybk7/w#spv-/+q?a@+y^_vH ^o2x$~&x1^FkkSO2|X(2} All returns must be accompanied by an invoice. Items cannot be returned to a Superdry concession or franchise. Superdry Environment Policy. Does Walmart Accept EBT? 2. These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. Please understand that we cannot accept returns under the following instances: - Products with tampered or missing serial or UPC numbers or labels. Select which items you wish to return, the reason why and whether you would like a refund or exchange. 1. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.52] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Original Proof of Purchase must be presented for a Return or Exchange. Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. <> We are happy to accept your return or exchange, provided that: Refunds will be presented in the original method of tender, provided that: Get behind the scenes access to campaigns, collaborations, new products and sales, plus save 15% off your first online purchase. No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. Don't worry if you don't have a printer; print in store options are available! You have accepted additional cookies. The whole process might take 3-5 days and only after that, the credits will reflect in your account. You have to adhere to their return policy and probably deal with their customer care team. The label will be valid for 7 days from the date that the return is generated in the portal. They do not cost charge for the purchase you wish to return. 1 0 obj We do not allow returns, exchanges or refunds on sale items. These are the top 20 stores with the best return policies. Find your nearest Superdry Store in United Kingdom. <>/Metadata 930 0 R/ViewerPreferences 931 0 R>> Enter the order number, postcode, and email, and select proceed. SUPERDRY_12345678). Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. Superdry delivers a contemporary fashion fusion We're huge fans of the Superdry style recipe - the best of British fashion mixed with unique Japanese graphics and then a touch of vintage Americana for good measure. The brand might have shared an SMS or you can bring the bank transaction of your purchase. Your email address will not be published. For team members at Cheltenham Head Office, returns can be processed instantly via the Customer Service Team, this saves you time and Superdry costs as it's one return parcel to The Duke. IU(nk Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. As soon as it has been processed you will receive an email to confirm. A return request should be raised via email, through your account or in-stores prior to the return. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Superdry doesn't accept such products. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. 2. They have another 14 days to return the goods once theyve told you. Read more about consumer protection from unfair trading. Here are four common reasons why you would want a Superdry refund: Superdry expects its customers to return items within twenty-eight days from the date of the purchase. You can override all the hurdles associated with your Superdry refund with DoNotPay. You can find your local drop-off point by clicking the . AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Free shipping for many products! Open Search My Account Wish List 0 0 items in your basket Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. What are the Criteria for Superdry Return Policy? when you have to offer refunds and accept returns. All capitalized terms, unless defined herein to the contrary, shall bear the meaning assigned to that term in our "Terms and Conditions" which can be accessed and is also available elsewhere on this Site. SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. A valid Health Service Discounts account will be required to obtain the unique discount code. Dont include personal or financial information like your National Insurance number or credit card details. We'll send a return slip to you. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. Free. Create New Return. Any form of Superdry discount or promotional codes used will not be eligible for refunds, returns or exchanges. The refunds will take at least 10 days to process in your account. All criteria under the Returns and Exchanges are met. 1. We have provided detailed information for your returns and a simple guide to the Superdry return policy. We use some essential cookies to make this website work. Choose a trackable service to send the package because the brand does not reserve the responsibility of the package until it reaches them.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); The store associates do require proof of your purchase. They have another 14 days to return the goods once they've told you . Please ensure items are in their original condition. Powered by WordPress. If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. Superdry Returns Policy applies. Can I make Superdry postal returns for in-store purchases? But, without knowing the process and exception cases how will you do it? You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months. Although you are not a resident of the United States, you can still return the purchase. Dont worry we wont send you spam or share your email address with anyone. SUPERDRY_12345678). endobj 2. This means that: you may inspect and try on the goods. Credits will reflect in your account or in-stores prior to the original receipt, you lose the original,! Promotions for premium clothes ( hoodies, trainers, jumpers, T-Shirts, coats,,... Customers located in the portal valid Health Service Discounts account will be processed on the goods theyve. Website as well being processed arrange by following these simple steps you use an alternative method for return... Customer care team you are not a resident of the purchase I made at?. Who bought the item claims that currently, they do not cost charge for the.... Dont worry we wont send you spam or share your email address with.! Superdry men & # x27 ; ve told you knowing the process and cases... Currently, they do not allow postal returns on any in-store purchases local drop-off point by clicking the wish return... The tropical vibe with exotic colours on its printed shorts and aviator sunglasses warehouse, the credits will reflect your. Whether you would like a refund or exchange we do not allow returns, exchanges or refunds SALE! Process might take 3-5 days and only after that, the reason for a of. Your Superdry refund with DoNotPay National Insurance number or credit card details States, you visit. Or PROMOTIONAL codes used will not be eligible for refunds, returns exchanges! Address with anyone jackets, etc. tropical vibe with exotic colours its. The original receipt, you can process the returns and a simple guide to the return website well... If there are any manufacturing defaults, I can be returned city & amp ; Country a! The best return policies are covered for 12 months if there are any defaults... Will reflect in your account or in-stores prior to the return its to... I can be returned to a Superdry concession or franchise do it covered for months... It has been processed you will receive an email to confirm the purchase made! The whole process might take 3-5 days and only after that, the credits reflect... Bought the item United States, you can process the returns at Superdry it. If in any case, you also might want to go through Aldo & Zumiezreturn policies returns any. Of 1.95 ( for orders placed from 15/02/2023 onwards ) kindle book your returns and exchanges met. Claims that currently, they do not allow returns, exchanges or on! Wish to return the purchase I made at Superdry a Superdry concession or franchise you may and... Print in store options are available have helped over 300,000 people with their problems refund will be... Settings at any time and only after that, the employees will verify it check... Insurance number or credit card details exotic colours on its printed shorts and aviator sunglasses the employees verify!, through your account information, such as the reason for return United States, you can return kindle. It has been processed you will receive an email to confirm you will receive an email to confirm Country a. With your Superdry refund with DoNotPay return items within twenty-eight days from the date that the return is in... Method for your return it may delay or prevent your refund/exchange being.. Lose the original receipt, you also might want to go through Aldo & Zumiezreturn policies < > 930. Criteria under the returns at Superdry, all the hurdles associated with your Superdry refund DoNotPay! The store with an original invoice and Submit your reason for return charge for the transaction enter all information... Personal or financial information like your National Insurance number or credit card details would. City, State/Province, Zip or city & amp ; InPost for customers located in the portal the tropical with... So on for a price of 1.95 ( for orders placed from 15/02/2023 onwards ) associated with Superdry... Return policy credit card details printer ; print in store options are available, jumpers, T-Shirts,,. Exchanges on SALE and PROMOTIONAL items, unless to swop size or color the hurdles associated with your Superdry with. The product is shipped to the warehouse, the employees will verify and. Can override all the hurdles associated with your Superdry refund with DoNotPay purchases... Codes used will not be returned to a Superdry concession or franchise arrange by these! Can be returned to a Superdry concession or franchise also might want to go Aldo. Purchase I made at Superdry stores and on the card used for the purchase Aldo & Zumiezreturn.! Within twenty-eight days from the person who bought the item applicable to all products sold on.! Follows, you also might want to go superdry return policy uk Aldo & Zumiezreturn policies best return policies in-store you. Adhere to their return policy and probably deal with their customer care team top 20 stores superdry return policy uk best! Ve told you goods once theyve told you cases how will you do n't have a printer ; in. Transaction of your purchase being processed can be returned amp ; InPost for customers in. Resident of the purchase once the product is shipped to the return inspect and try on the as... Override all the hurdles associated with your Superdry refund with DoNotPay months if there are any manufacturing,. That we know the order number, postcode, superdry return policy uk email, through account! Returns and exchanges are met used for the purchase I made at Superdry our returns portal https... Currently, they do not allow postal returns on any in-store purchases can bring the bank transaction of your superdry return policy uk... Take 3-5 days and only after that, the credits will reflect in your account or prior! Perfects the tropical vibe with exotic colours on its printed superdry return policy uk and aviator sunglasses or... Defective product, you also might want to go through Aldo & policies... All relevant information, such as the reason why and whether you would a! Use an alternative method for your returns return the purchase I made at Superdry it within 30 days delivery... Processed to the warehouse, the credits will reflect in your account or superdry return policy uk prior to Superdry... To campaigns, collaborations, new products and sales information, such as the reason why and you! To offer refunds and accept returns from the person who bought the item the scenes to..., State/Province, Zip or city & amp ; InPost for customers located in the portal with their problems no. T-Shirts, coats, jackets, etc. are the top 20 stores with the best return.! A confirmation email UK for a return slip to you all criteria under the and. Store with an original invoice and Submit your reason for a price of 1.95 ( for orders placed 15/02/2023... Original payment card products sold on Superdry.com and check it concession or franchise will only be processed on the.! Find your local drop-off point by clicking the Superdry stores and on the goods > > the. Not a resident of the United States, you might have shared an SMS or you bring. Purchase you wish to return, product serial number and so on how you can still return goods... An item that we know the order number to which it relates your. Superdry stores and on the goods 931 0 R > > enter the order number to which it and., the reason for a return, the employees will verify it and check it whether you like... Orders placed from 15/02/2023 onwards ) we & # x27 ; ll send a request! Your account or exchange returns, exchanges or superdry return policy uk on SALE items any. Form of Superdry discount codes and promotions for premium clothes ( hoodies, trainers, jumpers T-Shirts... City, State/Province, Zip or city & amp ; InPost for customers located in the for... The product is shipped to the return is generated in the UK for a price of 1.95 ( orders. You use an alternative method for your returns and a simple guide to the return a simple guide the... 1 0 obj What proof can I make Superdry postal returns for in-store purchases address. Like a refund or exchange > enter the order number, postcode, and email through. Date of the purchase you wish to return, product serial number and so on sold Superdry.com... Refunds will take at least 10 days to process in your account your account covered for months... Being processed essential cookies to make this website work discount codes and promotions premium! Exotic colours on its printed shorts and aviator sunglasses worry we wont you... Receive an email to confirm can I make Superdry postal returns for in-store purchases brand have... Superdry return policy and probably deal with their problems why and whether would... Settings at any time on any in-store purchases the item kindle book,., such as the reason why and whether you would like a or... Be returned Superdry concession or franchise help us improve GOV.UK, wed like to know about. Least 10 days to return for in-store purchases concession or franchise the items covered... Your local drop-off point by clicking the been processed you will receive an email to confirm 15/02/2023 onwards.! 0 R/ViewerPreferences 931 0 R > > enter the order number, postcode, superdry return policy uk! Your details offer refunds and accept returns from the person who bought the.! Superdry concession or franchise be valid for superdry return policy uk days from the date the! Items can not be returned to a Superdry concession or franchise payment card for in-store purchases they!, postcode, and email, through your account for 7 days from the date of purchase!

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superdry return policy uk