Owen Tran, Senior Product ManagerJoined Cityblock Dec 2018. What KPIs/data elements would you select to solve this problem? Those are types of things we can use our data and our data products to help us better refine., Better data science means people also have to repeat their story less as they seek care. Part of this means working with community-based organizations, include shelters, housing agencies and food pantries. Cityblock Health Interview Process. Other interviewers asked very canned questions, seeming to read straight off of a script no matter what we were discussing. What was some feedback you received at your last performance review? Cityblock Health is focused on providing affordable, human-centered healthcare in lower-income and marginalized communities, while also building sustainable business models. Answered August 11, 2021. Support beyond medical care Count on us for the things in your life that affect your well-being, such as childcare support, setting up checkups and appointmentseven getting groceries and finding a place to live. When we interview our members about what they dislike about the traditional healthcare system, its I gotta tell my whole story over and over again. And then you add on layers of discrimination and stigma that many people face. In the rare case where you have a copay, please reach out to us. Great role for healthcare generalists interested in translating big picture strategy into tactical execution. Tech and data science can also support more individualized care. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. Working at Cityblock is a collaboration between product, design, engineering, and clinical leaders with deep subject matter expertise because solving complex problems requires a diversity of expertise. Seemed to show little respect for candidates and their time. Pre-launch we spend the time figuring out where exactly in the neighborhood should we be, Ajayi said. Working at Cityblock has been an exciting experience working alongside teams with unique backgrounds and contributions, and flexing into new ways of collaborating from our remote seats. I interviewed at Cityblock Health in Nov 2022, This organization needs to really reconsider its HR Talent team. The individual who called me was underselling this role with lies. This is my lifes work and my mission, Ajayi said. Cityblock Health 68 3.6 Write a review Snapshot Why Join Us 30 Reviews 510 Salaries 111 Jobs 30 Q&A Interviews 1 Photos Want to work here? The interview process was fast. What me through your resume. Whether you're an interviewer looking to improve your hiring process or a job seeker looking to prepare for your health coach . Smiles are contagious here, and the mission is clear: We are working together to improve healthcare. The process took 3 weeks. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. I interviewed at Cityblock Health in Sept 2022. It's sad to see a mission-based, young org already have fallen into such clear disrepair. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. We deliver care in the community, in members homes, in our clinics, and digitally, and we see many of our members multiple times a week. Candidates applying for Senior Associate, Talent Acquisition Operations had the quickest hiring process (on average 1 day), whereas Manager roles had the slowest hiring process (on average 99 days). When launching in a new market, like Indiana or Ohio, Cityblock looks for places where there are socioeconomic disparities, and then looks for partners, payers and health insurers with whom they launch into markets. Three years into existence, I truly do not understand how Cityblock acquires quality talent into their organization. - Hiring Manager Cityblock is on pace to hire thousands of new staff each year and were asking them to deliver a care model thats very different from the industry norm. Why Cityblock? Complete waste of time. Free interview details posted anonymously by Cityblock Health interview candidates. 100%. I interviewed at Cityblock Health (Brooklyn, NY) in Dec 2019. Director, Quality Internal Operations & Client Relations, Strengths and weaknesses and difficulties, Opens the Fishbowl by Glassdoor site in a new window. Cityblock implemented its virtually integrated care model to: Ensure continuity of complex care management for a diverse, older patient population during a pandemic. Interviews at Cityblock Health Experience Positive 24% Negative 62% Neutral 14% Getting an Interview Applied online 72% Employee Referral 11% Recruiter 9% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Cityblock Health Community Health Partner (5) Director (4) Senior Associate (3) Recruiter (3) See more interviews for top jobs Clearly a chaotic organization that doesnt know what it wants and doesnt respect candidates time. Total is around half hour. Were building a whole new suite of multi-player tools to unlock collaboration and steer operations for our unusually interdisciplinary care teams. I joined Cityblock because of the amazing community-embedded approach, and the opportunity to use new tech to positively shape and change the face of healthcare. Then I received a text message a week later asking me to interview -- only to be ghosted again. That means we succeed as a business by doing right by our members. I interviewed at Cityblock Health (New York, NY) in Feb 2021. Opens the Fishbowl by Glassdoor site in a new window. *Please call 911 for life-threatening emergencies. Then scheduled interview with Market Director, Peer, and Implementation Lead. Happy Friday! Thank you! Happy Friday! I applied online. Hello, My job search has been a thoughtful and intentional one - as a part of it, I spoke with a well connected healthcare recruiter in NYC who places staff at CityMD, Parsley Health, and Caremore/Aspire alike - in January/February 2020 when we were reviewing my slate of prospects, she said to me "DO NOT go to Cityblock, I'm working with half their leadership team trying to exit!" Multiple manager presentation of case study video (60 min) Inappropriate amount of work for an interview. You are not the Goldman Sachs of Healthcare. I applied online. 4 Cityblock Health Recruiter interview questions and 3 interview reviews. Then finally I was told they realized they werent actually going to hire for this role at all, so the job I was interviewing for didnt even exist. 30 min each: Recruiter, hiring manager, three other team members, case study presentation for panel. Role is ideal for someone with 3-5 years work exp. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Engaging our members in a frequent and trusted relationship is *the* single most important step towards unlocking better member health. This place is completely run by amateurs and beyond unprofessional. Role is ideal for someone with 3-5 years work exp. This is an assignment that would require me to develop my won intellectual property to then hand over to the organization. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. This had to be the most unprofessional organization I have ever interviewed with. The cherry on top was getting a generic/automated email from them saying they aren't proceeding. On Fishbowl, you can share insights and advice anonymously with Cityblock Health employees and get real answers from people on the inside. Very easy. After completing the last interview, I was told someone would reach out soon. I applied online. I interviewed at Cityblock Health in Oct 2022. No response to any of my emails. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. It seemed like they know they need help with reporting, but don't know what to look for. After 4 phone interviews and 5 person to person interviews I recieved a call from the senior recruiter explaining why I did not get the job. Cool, best of luck! It has been an emotional rollercoaster and nightmare! The teams were amazing to speak with during the entire process. The interviews themselves can be challenging, with some candidates . Yes. For a deeper introduction to our model, check out: Business Insider, Forbes, and CNBC, Not Boring. @Cityblock is hiring for a Director, Quality Internal Operations & Client Relations Now, the interview with the peer General Manager was a whole different story, it felt like she was bullying me. Cityblock structures our contracts with the insurance plans to share in those savings. Our doctors are ready to meet our members where and when is most convenient for you. The percent of our technical staff who are women or non-binary, The percent of our technical staff who are BIPOC. So I got a phone call and voicemail from the hiring manager at our original time (I was told it was going to be a zoom interview, while they thought it was a phone interview). 30 min each: Recruiter, hiring manager, three other team members, case study presentation for panel. She asked vague questions but wanted specific answers. We created Cityblock with the simple idea that cities should be healthy places to live -- for everyone. I interviewed at Cityblock Health (New York, NY) in Jan 2021. like the normally interview , email a google meeting and start on time. Please DM me if you are interested. No feedback given about the decision; pretty brutal treatment for someone who interviewed for a month. Spoke with 5 people including the recruiter, hiring manager, and the team (3 people separate interviews). Candidates interviewing for Training and Development and Assistant to Regional Manager rated their interviews as the hardest, whereas interviews for Operations Associate and Senior Project Manager roles were rated as the easiest. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. Extremely disrespectful of their time when you cant even tell them if youre running late, much less send a confirmation of the interview. In fact, the person who provided negative feedback is listed on linkedin as having worked as a practice manager for non legandary hospital for 1 year and 2 months. Completed basic "get to know you" type phone screen. Then the company ghosted me after the behavioral interviews, despite numerous follow-up emails. They went so far as to ask me to interview at 9pm and then ghosted me! Asked October 4, 2021 3 answers Answered April 30, 2022 - Director of Billing Operations - Remote Basic billing questions from the panel interview, no leadership or team support questions. Prioritize which member is important by acuity. What KPIs/data elements would you select to solve this problem? If youre not sure, call us first and well help decide what you need. It seemed like they know they need help with reporting, but don't know what to look for. I won't be surprised to read the Away-suitcase style expose on this organization at some point! Glassdoor users rated their interview experience at. Interviews left a strange taste in my mouth. I interviewed at Cityblock Health in Oct 2022. We believe delivering high-quality comprehensive healthcare to systemically underserved communities is the most compelling mission in healthcare today.At Cityblock, your technical contributions will remove barriers to delivering comprehensive care to Medicaid, low-income Medicare, and low-income individuals with complex needs.Weve built a business model that aligns our success with the health and wellbeing of the communities we care for, and were building for scale. I interviewed at Cityblock Health. I interviewed at Cityblock Health (New York, NY) in Jul 2020. I interviewed at Cityblock Health. Role is ideal for someone with 3-5 years work exp. No one called me at the scheduled time nor did they respond to me email about trying to reschedule. After following up, I was told they were no longer interested in moving forward with me because I did not have experience with a large, complex organization. The process took 3 weeks. We're Hiring! Interviews at Cityblock Health Experience Negative 100% Getting an Interview Applied online 100% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Cityblock Health Community Health Partner (5) Director (4) Manager (3) Senior Associate (3) See more interviews for top jobs That means we succeed as a business by doing right by our members. Applied online. I applied online. I am able to take ownership of features that are improving the lives of those around me daily -- how cool is that! The ability to quantitatively measure ourselves as providers of care to our members is crucial to our ability to improve and celebrate the way we deliver care. The most difficult part of tracking these measurements is that the final source of truth comes in three-month lags too late for how actionable care teams need our data to be. The interviewer never followed up after I passed the initial interview. To learn more about our services, ask about your membership, or schedule a visit, call uswed love to hear from you. Its our source of truth for member records, where we drive all of our care planning and staff decision support, as well as where we instrument and track our handoffs and collaboration. The recruiter screen was typical. Thank you! Role is ideal for someone with 3-5 years work exp. within 72 hours -- probably 3-5 hours of work 4. The process took 1 week. They've gone through several general managers and medical directors. Our company blog (here and here). We cook together, host regular off-sites to connect on hard problems, celebrate each sprint with live demos, and carve out an annual 3 day Hackathon. See the job spec to apply directly or refer! A personal guide matched to every Cityblock member to help you navigate care options in the way that works best for you. Today our team is fully remote by default. Received an email from an HR Recruiter asking to touch base within a few days. Great role for healthcare consultants who want to exit to a mission-driven startup environment (I left consulting for this role last year and love it)! So unless they are paying for the labor, it is an undue ask for an interview. The individual who called me was underselling this role with lies. She noted that many of these organizations run on tenuous and vulnerable business models. What are you hoping to get out of working with this company? Another product manager asked vague what seemed like tricky questions as if trying to avoid revealing the level of dysfunctionality at this company. Over the last year, weve rolled out operations across door-to-door campaigns, community events, clinic pop-ups, Android, iOS, direct-mail, SMS, web-video, email, and telephone. Seems like the MO based on other responses. Were member-first, community-oriented, and trauma-informed. We ensure every scrum team maintains a healthy staff size to enable agilitynot too small or too large. Spoke with 5 people including the recruiter, hiring manager, and the team (3 people separate interviews). They moved very quickly and I had 5 interviews total including a case study. I was told that while they are moving forward with another candidate, they had overall recieved good feedback about me from everyone except one person who felt that I could not explain throughly the workflow logisitics. Currently have seven years of clinical administrative experience at a private nationwide medical company (also a nurse practitioner) and would love to get into the health-tech world at a growing patient-centered company. We use a modern web tech stack that allows us to move quickly, measure our impact, and pivot easily when needed. Hard to ask questions when no one responds. I'm new to healthcare, and it's been enlightening and energizing to learn about its novel challenges and work through them alongside smart people and new technology. Team manager video interview (60 min) 3. Because we are continually iterating on and improving our care model weve had to design Commons to be particularly flexible as a platform. 1. Phone Number +1 844-692-5625. Less than a minute before our scheduled call, the recruited emailed to say she needed to reschedule. I'm sure each position is a bit different, but my questions were specific to my experience with full-stack web solutions. When I followed up to share my updated availability, the Recruiter ghosted me. She told me the salary was 20k lower than the actual JD posting amount. Answer: "I understand how important consistency is for home care patients, and I would be happy to work the same day and same time each week. No feedback given about the decision; pretty brutal treatment for someone who interviewed for a month. One interviewer kept interrupting me. There is no shortage of this talent in NYC, with the count of top tier health systems, startups, consultancies, heck even healthcare investment bankers - I've spoken with colleagues, peers, and advisors across each of these industries, and across the board was expressly warned against joining Cityblock. One interviewer kept interrupting me. She then proceeded to tell me that I wouldnt be interested in the work. 30 min each: Recruiter, hiring manager, three other team members, case study presentation for panel. Get started with your Free Employer Profile, Sr Manager of Talent Management Programs & Initiatives (1), Senior Associate - Talent Acquisition (1), Manager, Medical Economics and Evaluation (1), Senior Associate, Talent Acquisition Coordination & Operations (1), Senior Associate - Talent Acquisition Interview, Senior Associate, Talent Acquisition Coordination & Operations Interview, Sr Manager of Talent Management Programs & Initiatives Interview, Manager, Medical Economics and Evaluation Interview. Team manager video interview (60 min) 3. After initial conversation with the recruiter, who talked me up as though I were a sure fit for the org., she set up multiple follow up interviews that were either rescheduled at the last minute or requested 10 minutes before the interview time. It often takes several weeks or even months to hear back from the company, and many applicants report feeling like they are being ignored or treated rudely. Were still in the early days of this journey and well be more likely to succeed with you on the team. One thing I love about the NYC tech scene is the mission-bent focus. All questions were vague and random, a lot of beating around the bush. The interviewer was disengaged and didnt care to speak to me. Get started with your Free Employer Profile, Sr Manager of Talent Management Programs & Initiatives (1), Senior Associate - Talent Acquisition (1), Manager, Medical Economics and Evaluation (1). 1. Do I believe that healthcare is a right, that should be available to all people, irrespective of their ability to pay and then it should be distributed equitably? It, I applied online. Dr. Emily Hurwitz I also sent a follow-up email but she never responded. The interview process consisted of a phone screening and two virtual interviews. Is completely run by amateurs and beyond unprofessional Fishbowl, you can share insights advice. 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