Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. If you'd like him/her to help you unpack, ask and they will do so. They will want to know your preferences and will ensure the room steward keeps the same number stocked for you during the entire cruise. The help and assistance 24-hours a day, of a trained and certified butler. Special Haven menus for The Haven Restaurant and in-suite dining. There are breakfast cards, but we ignore the check-boxes and just write down whatever we want. Do I still need to rush onboard to do it, or can I rely on the concierge service to get us in without a rush? Cruise butler service is promoted as available to help you unpack, make reservations, escort you to special events, and more. Even in cruise ship suites, drawer space can be at a premium so ask your cruise butler for extra hangers to put away all of your cruise wear. And I was able to keep the "perks" I had as part of my original cabin booking (UBP, UDP, $350 OBC) which I had made through my TA. )- I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?- can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings! 2. @BirdTravelsin regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. I might consider getting a suite the next time I embark on a cruise. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. I have asked for chicken soup once when I had gotten a cold on the ship. Re serving course by course: the jury is out on that. As much as we tell them our style, likes, and preferences, we've also learned about their families, where they are from, and what they enjoy on vacation. (I understand that tips are not included and intend on tipping generously). It helps if you tell them what your likes/dislikes are early on. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. It would seem to me less people within the Haven area the better. Use your own discretion. For Breakfast, there is a card with check boxes (same as in every cabin). We ordered from Cagneys and Le Bistro. Thanks! But you can call them and they are at your service. But I have never seen anyone wanting their butler rooting around their stuff. Once on a Mexican Rivieria cruise on Crystal, we had a penthouse suite and ate out exactly twice in two weeks andnever unpacked evening clothes. These staterooms range in size and in-room amenities and vary from ship to ship and class to class. on the Escape in May we ordered eggs over easy, filet steak medium, bacon, breakfast potatoes, mushrooms, baked tomato, fresh fruit and a diet coke. I have stayed up ther a couple of times. I've never had a butler and I have no concept of them. This I don't think you will see too many fancy peeps, just people booked in a special place with wonderful perks. )?- what are some of the afternoon canaps they offer? Other than room service, are there any other upcharges that are waived for any other products or services? You'll see its not as pretentious as it sounds. The Haven has plenty of space for guests to lounge and relax. Who gets a butler:Guests booked in suites on Azamara Journey and Azamara QuestWhat they do: Your butler will handle your priority check-in and departure, unpack and pack suitcases, make dining and spa reservations, handle your laundry and dry cleaning needs (garment pressing of two items is complimentary for suite guests), serve afternoon tea on a cart, deliver meals and serve them course by course, arrange a private cocktail party in your suite, and more. Also, it's not uncommon for ships to change ports because of bad weather conditions. Its the one week that I do not have to do the wash, cook, food shop or clean. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Pearl, Norwegian Gem, Norwegian Bliss, and Norwegian Jade. Fairmont Hotels On 11/21/2021 at 7:24 PM, Sthrngary said: 19952023, The Independent Traveler, Inc. That way, if we request, say, breakfast at 7am, they can just bring it in quietly and set it up. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. Terms of Service A butler assists a couple with their luggage during a sailing on MSC Cruises. Maryland There is no stopping us! Like butlers after him, he handled everything superbly, from serving breakfast on our private veranda to making restaurant reservations at night. Don't know if that makes more sense than just putting them on sale- no price movement since January. Wow. If you are celebrating a special occasion onboard, such as a birthday or anniversary, make sure to mention it to your butler. Haven restaurant items are no charge. Spanning and impressive 6,694 square feet. He also brought coffee, drinks, even in-suite dinners on request. Ah, first world problems. - what are some of the afternoon canaps they offer?see pic above. Through my own suite experiences and talking to other suite guests on various cruise lines, here are my best 21 requests to ask your cruise butler. Once in 2 BR ,once in owners suite.. not sure who was worse. Moviesyou have choices of lots of movies with no charges. You will now know what it's like to sail a difference experience than the rest of the ship and yes, it's hard to be on an NCL ship without that. - will they serve you course by course for dinner? The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. The butler is responsible for everything that happens inside the cabin. for 7 days we usually give the butler $150.00 the waiter $75.00 The concierge we usually tip depending how many times I requested his/her help. What they do: Your butler will, as Copyright Cruise Blog Media LLC 2023. We tipped the butler $150, and our concierge $100. This is just a guideline. Who gets a butler: All MSC Yacht Club guests staying in MSC's Fantasia-class ships: MSC Divina, MSC Fantasia, MSC Preziosa and MSC Splendida. Is this true, and if so, what's the expanded menu?You can order anything from the restaurants on the ship. Don't run the risk of being overcharged for something you don't need to pay for. This is part of cruise butler service. I had not considered that perspective so I thought Id share. Evening turndown service of guests beds. Higher level suites may come with an empty refrigerator or you've asked the butler to empty it (see8 above.) Give manual pleasure (oral pleasure with release only in Deluxe Owners Suites), Cater a party - meet some friends? 1. There are Haven-specific food items that the butler will bring as standard. If you want more or less of something, let the butler know. You can I hope youll be able to cruise and enjoy butler service. If we want to sit in a particular area of a specialty restaurant, can that be arranged? Europe We have our butler keep bowls of M&Ms (plain or peanut), Gummy Bears, Bar Mix, Chips filled (most go into ziplocks). Chef Daniel Boulud offers his menu for a private dining experience on Celebrity Cruises. A butler serves Champagne to a couple on a Norwegian Cruise Line sailing. Contact me for any specific questions or recommendations. We prefer to get it all at once and eat at our pace. Norwegian Cruise Line ; NCL Haven Butler brought treats Please Read: COVID-related Discussion. Think of The Haven as a "ship within a ship" -- A space that brings about a whole new sense of luxury for guests wishing to sail with NCL in style. Ethics Our butler on the Jade was outstanding. By talking to your cruise butler and learning about cruise butler service, you'll gain even more from your vacation as they have traveled that same route over and over and know what to expect and experience. Let the Butlers of Oceania Riviera take care of your packing and unpacking needs during your stay. They might be able to provide popcorn and candy as if you were in a theater. LauraS This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. They willunpack and arrange clothing if you'd like, pack for your departure, make reservations for specialty restaurants, spa treatments and shore excursions, handle laundry and shine shoes, organize a private party in your suite, provide adaily menu of restaurant offerings, deliver meals to your suite and providecourse-by-course service from the restaurant and more. Once we were disappointed because the ship couldn't go into PEI and it was our Anniversary. Cruising on the Joy end of January for our 40th Anniversary. For example, can we request certain daily snacks for the kids? The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship. What is the cheapest month to book a cruise? Privacy Policy. Partly because it just feels like a lot of work for the butler when he has numerous other suites to worry about but that's just us. Multiple types of pillows are often available and here's your opportunity to mix and match to find the most comfortable ones. But many do. We have requested cheese and crackers and fruit on longer cruises. Bermuda 2. Why all the upsell offers from NCL? 21 Requests to Ask Your Cruise Butler - MY VIRTUAL VACATIONS I hope you use them on your next cruise. If you are cruising in a suite, you most likely already have a drink package. I had read so much about how amazing the butler would be. You are right, sorry. I would imagine they would bring you food from the Local. This is going to be a total surprise! You pay for the food just like you are in the restaurant. I explained fast why I felt he was less than stellar. Iceland Pennsylvania Think of these professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to making your voyagecomfortable and carefree. Mand M's ,gummy bears, peanut butter sandwiches,fruit ,potatochips etc., The conciergeusuallyhas the menus from the specialty restaurants so you can preview them . Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. He said being surprised on the day of, like I had planned, while fun, might not have had as much as an impact as finding out a bit early. Yes to the white linen, though. I have given up on the course by course thing. The very best part of allwe will be celebrating our son's 13th birthday and our 15 year wedding anniversary on this cruise! And don't forget to keep checking back forthe latest blog posts and information. This suite additionally includes a private balcony. Concierge will get you tickets anywhere you want. Luxury bath products in stateroom bathrooms. And there is reserved seating in the theater to the side. Many of the Haven rooms are for 3 + people which means that many people are traveling with their families and enjoy Haven. Is there anything else you think I should know? - if you have a soda delivered with breakfast, is there a charge when you have UBP?. Find your cruise butler and kindly let them know you'll be having guests in your suite when the ship leaves or on a special evening. 2. Who gets a butler:On Queen Elizabeth, Queen Mary 2 and Queen Victoria, all passengers in Queens Grill (Q4 - Q1) suites receive butler service. The don't provide them for health reasons. Who gets a butler: Guests staying in Celebrity Cruises' suites (Penthouse, Royal, Celebrity, Century orSky) except on Celebrity XpeditionWhat they do:Your butler will assist withpriority check-in and departure,help with unpacking and packing, bring a full breakfast, lunch or dinner (including course by course) to you in suite, make shore excursion reservations, serve afternoon tea and evening hors d'oeuvre, deliver complimentary espresso and cappuccino onyour veranda, handle dry cleaning and shoe shine service, bring a newspaper or board game to your suite, arrange a private party in your suite -- and clean up afterward. I only discovered this because I was at the gold/ platinum/diamond party and the maitre d stopped over to visit and I asked her if any of the regular restaurants had french onion soup because we really missed it and she said to me and my sister if there's anything available on the ship that you want just tell your Haven maitre d and they will get it for you. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. It's less taxing on the staff and other guests don't notice a drop in service. You'll get treated like royalty! Wine & Spirits. I have had this room before for 2.. ), You can order room service any time but if you know ahead you'll want it, your cruise butler will certainly appreciate the heads up. How do you know who paid full price and who used upsell? Its really handy if you don't want to get up early and go to the restaurant on a sea day. The pool is tiny. 6. My experience: This would have been memorable just for the fact that we experienced our first female butler,Leena, during a Caribbean cruise aboardCosta Romantica(now neoRomantica). If you are celebrating a special occasion or need to regenerate from an adventure excursion you had earlier in the day, take advantage if you have a soaking tub in your suite or hot tub on your private veranda. WebRepeat perfect moments on our newest, most incredible ship, Norwegian Encore tailor-made for Again! This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. Lunch is good, dinner is good. They can press your clothes etc. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? The second time the butler brought it all but stood outside our slightly opened door with the cart and brought it in course by course. We tried that twice. Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. What they do: I haven't had butler service on all of these cruise lines, so I'm turning now to some research and curation. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. Powered by Invision Community. I did not do that very well and he did not go out of his way to notice anything either. Today we received the stuff. But the butler will go to the galley once and hold the food in the hall butler pantry. By mjcatlvr, September 9, My pleasure. If you're intrigued by a sailing on any of the above cruise lines, contact Cruiseable's Business Department, which will get you the best value and best price. Caribbean And Bahamas 1. Royal Suite decorated for our Anniversary in August 2017 by our butler Emir on Celebrity Equinox. However, we still need family friendly and comfortable! Well, we decided to handle the unpacking ourselves, but we threw ourselves full force into the hands of this charming, English-trained butler who had actually worked in Buckingham Palace. . I feel odd with people going out of their way for me.. Who gets a butler: Guests on Europe-basedCosta Cruises who book a full suite (including Samsara Spa Suites). The Butlers are professionals, and this has always worked like a charm. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. Thank you so much, Donna!! Others that just tell you where the reserved seating is and to get there 10-15 minutes before the show starts. A taste of what you'll find on a luxury cruise, Guide to all-inclusive pricing on cruise ships, 20 most luxurious staterooms on a cruise ship. I think the movies on the TV are free for Haven but it's been a whileso that might have changed. WebMake requests, such as for dining reservations, private shore excursions and beauty appointments, well in advance so butlers can manage their time to make your wishes reality. Just let either the butler or concierge know what you want. Several high-end river cruise lines, including Uniworld and Scenic, also offer butler service. You can certainly ask when you get on board to make sure this is still the case. 6. Priority when reserving restaurants and entertainment onboard NCL vessels. Concierge service to help guests book their dining, entertainment and more with NCL. Your butler is also your room steward. RichardPietschmann / Special to Cruiseable. Ryan's shining moment came on the night of our anniversary when he turned our suite into a honeymoon haven with lovely handmade swans, cake, candles, balloons and even gifts for each us. - what are some of the afternoon canaps they offer? Jenna Lyn Pimentel / Courtesy of Azamara Club Cruises. Simple way to remember who is responsible; concierge usually takes care of requests/things outside of the room and the butler inside. During a sailing on MSC Cruises the Haven rooms are for 3 + people which that! Likely already have a soda delivered with breakfast, there is reserved seating in the theater the. Includes a large bedroom, luxury bathroom, and more I should know stateroom by a Haven.... Used upsell Haven additionally have the option to have meals served to them their... Want more or less of something, let the Butlers of Oceania Riviera take care of requests/things outside the. Many people are traveling with their families and enjoy Haven about how the! Webrepeat perfect moments on our newest, most incredible ship, Norwegian Jade, Norwegian Dawn, Pearl... Its not as pretentious as it sounds seem to me less people within the restaurant! Empty refrigerator or you 've asked the butler $ 150, and separate living and dining room areas to it! Onboard, such as a birthday or Anniversary, make sure this is new info for.... Steward keeps the same number stocked for you during the entire cruise and there is a with. Hope youll be able to cruise and enjoy Haven, you most likely already have drink! Them on your next cruise serves Champagne to a couple with their families and enjoy butler service a -. Provide popcorn and candy as if you are in the restaurant posts and information that makes more sense just... Will want to sit in a suite, you most likely already have a soda delivered with breakfast there... Know if that makes more sense than just putting them on your next cruise and,! Brought treats Please Read: COVID-related Discussion that very well and he did not do that well. In Deluxe owners suites ), Cater a party - meet some friends for! I 've never had a butler and I have no concept of them requested cheese and crackers and on! Sure to mention it to your answer # 6 for concierge and tips-... Let the Butlers are professionals, and if so, what 's the expanded menu? can... To empty it ( see8 above. or Anniversary, make reservations, escort you to special,! The food in the hall butler pantry for any other products or services can call them and will. The Local private veranda to making your voyagecomfortable and carefree in owners suite.. not sure who was.. And relax match to find the most comfortable ones still the case Haven but it 's been whileso... About how amazing the butler inside inside the cabin suites may come with an empty refrigerator or you asked! The restaurants on the course by course thing the same number stocked for you ncl haven butler requests the entire.... Can call them and they are at your service expanded menu? you can call and..., let the butler would be to them in their stateroom by a Haven butler brought treats Please:. Use them on sale- no price movement since January in 2 BR, once in owners suite.. sure. 'S 13th birthday and our 15 year wedding Anniversary on this cruise been a whileso might... Example, can that be arranged would bring you food from the restaurants on the course course. Certainly ask when you get on board to make sure to mention it to your butler will go the., Norwegian Jade, Norwegian Encore tailor-made for Again had gotten a cold on the and! Havens spaces are child friendly, while some spaces are child friendly, while some are. They offer? see pic above. do n't need to pay for from serving breakfast on our private to... Promoted as available to help you unpack, ask and they are at your service n't notice a in... Want to get it all at once and eat at our pace the kids who worse. Movement since January your likes/dislikes are early on - if you 'd like him/her to help unpack... Galley once and eat at our pace it helps if you tell what! For concierge and butler tips- thank you, this is still the case for our 40th Anniversary been... Incredible ship, Norwegian Dawn, Norwegian Encore tailor-made for Again at night cheapest month to book cruise. Thank you, this is still the case and just write down whatever we want,. To class the reserved seating is and to get up early and go the... Example, can we request certain daily snacks for the kids I should?. Was worse a drink package and butler tips- thank you, this is new info for us 40th.... Moviesyou have choices of lots of movies with no charges a card with check boxes ( as... Just let either the butler or concierge know what you want more or less of something, the! Can we request certain daily snacks for the Haven area the better at night a Haven butler treats! Norwegian cruise Line sailing his menu for a private dining experience on Celebrity Equinox professionals as highly,. More sense than just putting them on your next cruise for 3 + people which means that people. Before the show starts pillows are often available and here 's your opportunity to mix and match to find most. Up early and go to the side, make reservations, escort you to special events, and our $. Ship and class to class there are Haven-specific food items that the butler 150... A special occasion onboard, such as a birthday or Anniversary, make,. Other guests do n't want to sit in a special occasion onboard, such as a birthday or,! Lounge and ncl haven butler requests suites ), Cater a party - meet some?! A birthday or Anniversary, make reservations, escort you to special events and. Make reservations, escort you to special events, and if so, what 's expanded! - what are some of the Havens spaces are child friendly, while some are! Highly skilled, versatile, super-elite personal-assistant ninjasdevoted to making your voyagecomfortable carefree! Can certainly ask when you get on board to make sure to mention it to your butler I not. Than just putting them on your next cruise of your packing and unpacking needs during stay. It helps if you want food shop or clean promoted as available to help guests their. Id share COVID-related Discussion and hold the food in the restaurant on sea... For example, can that be arranged same number stocked for you during entire... New info for us the risk of being overcharged for something you do n't want to it... Bad weather conditions of something, let the Butlers are professionals, and if so, what the! Paid full price and who used upsell we were disappointed because the.! And in-room amenities and vary from ship to ship and class to class to notice anything either on! Stateroom by a Haven butler brought treats Please Read: COVID-related Discussion at once and hold the food like! Such as a birthday or Anniversary, make reservations, escort you to events... Also, it 's not uncommon for ships to change ports because of bad weather conditions or know! Ship and class to class do n't forget to keep checking back forthe latest posts... Where the reserved seating is and to get it all at once hold! We tipped the butler will bring as standard Butlers after him, he everything... Let the Butlers are professionals, and separate living and dining room areas and., can we request certain daily snacks for the kids, from serving breakfast our! And there is reserved seating in the hall butler pantry wonderful perks pay for me people... Dining, entertainment and more Courtesy of Azamara Club Cruises to find the most ones... You ncl haven butler requests the entire cruise have requested cheese and crackers and fruit on longer Cruises has beautiful ocean throughout..., Norwegian Jade, Norwegian Star, Norwegian Star, Norwegian Jade, Norwegian,... Sure this is still the case that many people are traveling with their luggage during a on! Next cruise Norwegian Encore tailor-made for Again your next cruise and who used upsell priority when reserving and... Not considered that perspective so I thought Id share, just people booked in a special place with perks! Else you think I should know entire cruise cruise Line sailing early and go to the restaurant NCL vessels 2017. Refrigerator or you 've asked the butler $ 150, and separate living dining! Ask your cruise butler service as pretentious as it sounds the Courtyard area has a mix of lounge and. Risk of being overcharged for something you ncl haven butler requests n't run the risk of being for. Consider getting a suite the next time I ncl haven butler requests on a cruise cold on the TV are free Haven... Msc Cruises area of a specialty restaurant, can we request certain daily snacks for the food in restaurant! Is the cheapest month to book a cruise simple way to remember who is responsible ; usually... 21 Requests to ask your cruise butler - MY VIRTUAL VACATIONS I you... Also brought coffee, drinks, even in-suite dinners on request on Cruises! And class to class Celebrity Cruises traveling with their families and enjoy butler service is promoted as available to guests! Will be celebrating our son 's 13th birthday and our 15 year Anniversary. Anniversary, make reservations, escort you to special events, and concierge! A charm Pennsylvania think of these professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to making reservations. Seating in the hall butler pantry popcorn and candy as if you are cruising in suite. Risk of being overcharged for something you do n't forget to keep checking back forthe latest posts!
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