If you buy directly from Yami buy theyre very fast theyre pretty fast. Honestly, ordering from Yamibuy every week has been the best improvement in my life. Click + Add exception policy. (I am also located in North America. Tip: Your orders are protected by the Google Guarantee. You do not have to return the item back to us. Date of experience: February 23, 2023 Useful Reply from Yami 4 days ago And glad to hear you got part of the fee waived, although even a partial amount of $235 sounds ridiculous. Dried and Candied Fruit, Vegetarian Jerky, Tofu Products, Mixed Congee, Boiled Egg, Dishes, Cereal Instant Rice, Cooked Rice, Instant Rice, Rice Porridge, Instant Soup, Spicy Stir-fry Sauce, Spicy Fish Seasoning. See the full Yamibuy return policy for more information. the name of the company sounds suspicious as it is. We will let you know if the item needs to be returned to seller. Many people order from Yamibuy even though they live in the UK, Canada, or another European country. I ordered (second time) items today, then received the email that confirmed my order, then received the email again, they requested me to provide my credit card picture copy (last 4 digital numbers) for verification. Very happy with my purchase. please stop using or consuming the product and seek medical attention immediately. Free Shipping & Returns. please contact Yamibuy Customer Service. Flash Sale Event and Get Up to a 50% Discount on Any Purchase Sitewide. Absolutely unethical, dangerous, and ridiculous. What a weird asking? Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. Food/Beverage/Consumable Product Return Policy (Yamibuy). Also it's ridiculously overpriced on almost everything. You will not need to return the formula. you may request a return within the return period. we are unable to make changes to your order content. But you can contact customer service to modify its shipping address/phone number/contact email address before it is shipped. In order to ensure the successful return of points, please complete account email verification first. But UPS charged me $235 for the import fee! Learn more, Your suggestions help us improve together, Please contact to Upon completion of inspection of your return our seller will process replacement. Your refund will be issue back to the original form of payment that the order was placed. Had been a satisfied customer for a while and have spent about $500 over the last few months. Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. Though the majority of times that I ordered from Yamibuy. Import duties, taxes, and charges are not included in the item price or shipping cost. Import duties, and charges are not included in the item price or shipping cost. Fill in the total refund amount (s) and the return reasons. We recommend that you keep all articles within the first 30 days receipt of shipment. I purchased an automatic cooker, only used one or twice in three weeks, contacted customer service and was told the item can not be returned despiting the 30-day return policy on their website! Beauty, cosmetic and skin care products If you have any question or concern regarding the authenticity of the product you received, please contact Customer Service. All from home, therefore you dont even have to leave the house. Used 6 Times. Beauty, Cosmetic and Skin Care ProductsYamibuy, Category:Beauty Products, Cosmetics, and Skin Care ProductsReturn Period:Within 30 days of receipt of shipment. Refunds will be issued once we have verified the damage or quality issue. And then they've deleted all other 1 sheet, 5 sheets options and changed the list to 5 sheets for the same amount of money afterwards! For information about refunds to a third-party credit card, please contact your card-issuing financial institution. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This is an extension of Apple's usual 14-day return policy. I had a seamless experience-ordered on a Wednesday, items shipped out the next, and arrived 5 days later. All products listed on the Market Place are shipping directly from 3rd party vendors. Thank you for your feedback and we apologize for any inconvenience. Food/Beverage/Consumable Product Return Policy. However, refund will be exclusive shipping cost due to incorrect shipping information.If order is returned due to custom/shipping carriers fault, please contact customer service to report. and the fund will be issue back to the original form of payment that the order was placed within 5-7 business days. Any remove or scratched off of authentification mark is ineligible for return. If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition, and request for a return within the return period.5. Our template provides a Return & Refund Policy outline that you can easily fill in with your own custom text where desired. Clothing and Footwears Return Policy (Yamibuy), Category:Clothing and FootwearsReturn Period:Within 30 days of receipt of shipment. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. Ends soon. click My Orders Or you can contact customer service to cancel your order before it's shipped. The email format is not correct, please re-enter! from the manufacturer or authorized service providers. A place to discuss beauty brands, cosmetics, and skincare from Asia. And the best part? Our reveiws need to verify please kindly wait 1-2 business days for updating.Also if you have any question please contact our CS department we will follow up for you.Our CS phone is 8004079710 email is help@yamibuy.com Thank you. We apologize that your order didn't go through our system because of the credit card high-risk control. Shipping to Canada with a sourcing agent takes about 10 days, Shipping to the UK with a sourcing agent takes about 9 days. 1-Day Delivery. Some items are ineligible, including opened software, electronic software, downloads, software upgrades, Apple Store gift cards, Apple . Although Yamibuy has a 30 days return policy on most of our products. please refer to the right side of specific product page. Payment or in the USA ??? US doesn't charge duty for packages <$800 in value. Made a $50 purchase. Ordering from Yamibuy is a good and safe option, and there will be no issues. Please ensure you are available to receive the package on the first delivery attempt. Business Profile Yamibuy.com Ecommerce Multi Location Business Find locations Contact Information 140 S State College Blvd Ste 300 Brea, CA 92821 Visit Website Email this Business (800). Refunds will be issued once we have verified the damage or quality issue. __("items") : __("item") }}, Yamibuy is committed to provide our customers with a peace of mind when purchasing from us. For more about this website, and its current promotions connect with them on Twitter @yamibuy, or Facebook. Its the cheapest way to get products from Yamibuy. Yami Marketplace. 2. There are many stores that are similar to Yamibuy, but most of them arent as good. background-color: #f5f6f5; All returns must have an RMA number. Alex Zhou founded it in 2003. Please make sure fresh produce, processed food, and perishable products are properly stored in the freezer/refrigerator to ensure the freshness of your product. I should probably just have them send it back at tots point. you can cancel it through PC website. please take pictures of your order within 48 hours after you received it and send it to customer service. Seems too coincidental that I would get these scam texts the same day I provided my number to Yami Buy. and products with less 15 days shelf life. Note:Additional Return Policy Terms listed on the product page may apply. (YesStyle and Jolse for example always state the value to be ~5 even if I spent 60, so no one bothers to charge import fees and just lets it through), With my last BTS DVD I ended up having to pay 30$ shipping (extra high due to the pandemic), import fees % on the full price (including the shipping) and a 20 fee for DHL doing the service of collecting the import fees for me, which I never asked for (my other packages always ended up at the customs office where I had to personally collect them). Color, shades, or tone may be slightly different from the actual product due to lighting condition when the picture was taken. Create an account to follow your favorite communities and start taking part in conversations. Yamibuy does not have the ownership of such items. Verified Used 398 Times. The company asks the customers to return the product within a 30-day period. We apologize for any inconvenience.We will forward your valuable comments to relevant departments to strengthen the control of logistics and commodity prices. I cannot believe how high it is! For exact processing time, please refer to the right side of specific product page. Other categories of products can be redelivered. Are you looking to order from Yamibuy and are wondering if its legit? If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points. Enter this coupon code at checkout, Save 12% on all food when you use the coupon code at checkout, At the moment Yami offers 12% off select items when you use the coupon code at checkout, All shoppers can get an up to 15% off on their purchases at checkout using this promo code, At the moment Yami offers an extra 12% off your order + free shipping on orders over $75 when you use the coupon code at checkout. 3. If there are issues such as wrong delivery, missing item, damage, etc. However, I received another email from Yami asking me to provide picture of my credit card otherwise they will cancel my order. We apologize to hear that there is a problem with your order. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points, those balance will be refunded first then the original payment method. Sourcing agents are people that order the products from the US. We only accept returns of the hardware we sell directly to you. With rapid growth, Yamibuy is now a popular one-stop shopping destination among the Chinese community in North America. They ship directly from Japan to your house. All returns must have an RMA number. We also ensure all reviews are published without moderation. Once its status shows as return to sender. Cheating in customers' reviewsI purchased a soymilk maker from yamibuy.com with unsatisfactory experience. Yami has a very strict information security system and measures. As you might know now. If we do not receive your return within 15 business days from the date RMA was issued, Please make sure that all contents of your product including, all instruction manuals and documentations. FAQ. If customers make purchases on both Yamibuy.com and the Market Place, separate order information including delivery confirmation and tracking number will be email to customers within 48 business hours. See Details. Fragile parts or accessories may be replaceable by the product manufacturer. And this is backed by many tests from experts. He loves to write about his experiences and share them with others. Its quite easy to use a sourcing agent. You can also contact customer service to receive a price match refund for items you purchased on Yamibuy that are less expensive on other qualifying e-commerce sites. Well, if youd order from another Asian grocery store, it would probably take up to 14 days. I had this problem in the past, where I couldnt find a product I really wanted to try. Ordering from Yamibuy is reliable and wont cause any issues. I've purchased from Yamibuy domestically with no problems. 1. The email format is not correct, please re-enter! They offer a wide range of products and ship worldwide. I ordered a chest freezer from Amazon. If you are unavailable and the delivery was unsuccessful, it may affect the quality of the product, and the item may not be eligible for return. If there is no recipient on delivery, Customs policies vary widely from country to country. It makes grocery shopping so easy that It saves sooooo much time. If this information is not correct/valid, your order may be delayed for delivery or fail to deliver. If product is damaged due to personal reason, it is not eligible for return. Fresh Products, Perishable Products, and Frozen/Refrigerated Goods (Yami), Category: Fresh Produce, Perishable, Frozen Goods, Return Period:Within 24 hours of receipt of shipment. Ordering from Yamibuy is by far the fastest and easiest option to get your Asain groceries. We will let you know if the item needs to be returned to seller. I purchased a very large haul of food and snacks. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. You should expect to receive your refund within 1-2 months. Or they dont have the same quality of customer service. make a purchase. Log into Yamibuy account, click My Orders Or you can contact customer service to cancel your order before it's shipped. Category:Home Appliances and ElectronicsReturnPeriod:Within30daysofreceiptofshipment.ReturnQualification: Uponreceivingyourproduct,iftheproductisdamaged,ordeadonarrival,youmayrequestareturnwithinthereturnperiod. Your refund will be issue back to the original form of payment that the order was placed. Product that are altered, washed, or worn are not eligible for return. Depending on where in the world you live and how big your order is. Just yes, it's me, I'm sketchy, not you. I'm looking at buying snacks that dont have that long of a shelf life. Browse the latest coupon statistics and trends for 2021. Select a charity CODE $3 OFF Coupon Code for $3 Off $80 Sitewide + Free Shipping expires: ongoing Used 23 timesLast Used about 12 hours ago 100% Success UMD001T3 Show Coupon Code CODE $3 OFF Any missing articles may result in delay processing or rejection of your RMA. You do not need to return the item to us. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points, those balance will be refunded first then the original payment method. The standard return policy for items purchased through Buy on Google ensures that users can return most items in new or as-delivered condition within 30 days from delivery. it may take up to 1-3 business days for us to review your RMA. Yamibuy is an online retailer of Asian goods that's headquartered in Los Angeles. Their payment system has an absurd character limit for cardholder name (my credit card has my middle name on it,) rendering it impossible to verify my payment information correctly, then they send me this email in Japanese and broken English about how they need payment verification because I'm "high risk." It can include the following information: How many days they have to return a product. a refund will be issued back to the original payment method in 5-7 business days. If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition. A return policy refers to a company's rules about which items customers can return and exchange, how long they have to do so, and other conditions on returns and exchanges. Please be careful to choose P.O box as shipping address, most of the freight providers do not provide delivery to P.O box (except USPS). If you have any question or concern regarding the authenticity of the product you received, please contact Yamibuy Customer Service. You can get free shipping on Yamibuy orders over $50. With over 38.1k ratings, its by far one of the best Asian grocery stores in North America. Home; Holiday Sales. If the shipping address is correct and the package is lost after delivery, please contact customer service within 15 days from delivery date. DO NOT BUY!!! They do not ship to the UK or Canada. If you have any questions, please contact us at 800-407-9710. Once weve received your returns, it may take up to 3-5 business days for us to inspect and process your RMA. Yamibuy Return Policy. on a returned device. Yamibuy is indeed a reliable and legitimate store. If returning for personal reason, the item must be in new and unopened condition in order to qualify for return, and the customer will be responsible for the shipping cost to return the item. Once weve received your request, it may take up to 1-2 business days for us to review your RMA. If you need to get in touch with a Yamibuy customer service representative immediately, try using the chat feature on the website. I don't understand what's going on. We will refund you the product(s) and shipping fee. Refunds to a third-party credit card typically take 3-5 business days. Download our Return & Refund Policy Template in a variety of formats: HTML, DOCX (Microsoft Word) or Google Docs (GDoc). it is not eligible for return. If you contact them within seven days of purchase, Yamibuy will refund you in your original payment form. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. merchant website to ensure validity before making a purchase. Please send your return request to our customer service email: help@yamibuy.com. Products that caused allergic reaction due to personal health condition. products that could cause personal hygiene concerns such as undergarments and adult products are not eligible for return. Here in Germany (when the package actually stays with customs and doesnt get that shady DHL service) they hold it up to 14 days after sending you a notice that you can come to collect it. Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to make changes to your order content. Reasons such as: Unable to use the product due to allergic reaction. I generally buy Japanese clothes using Buyee and find the Buyee Air Delivery shipping option to not exceed $30 (yet) despite buying a mix of 3-5 dresses, skirts, and/or tops in each order. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Pictures on our site are for reference only, actual items may appear differently. Ordering from Yamibuy is reliable and won't cause any issues. Dont go to another Asian grocery store, itll be wasted time. Opened or product no longer in New condition, may result in a 15% restocking fee or more, or refusal of return service at Yamibuys sole discretion. If there is anything wrong with the product, please contact Yamibuy Customer Service within 7 days of receipt of shipment. Most items purchased online at the Apple Store between November 15 and December 25 may be returned through January 8. Maternal, Nursing, Baby Items, Toys, and Instruments (Yamibuy), Category:Maternal Products, Nursing Products, Baby Products, Kids Toys, and InstrumentsReturn Period:Within 30 days of receipt of shipment. Packages fail to be delivered on time due to the customer's reasons (such as the delivery staff cannot contact the consignee or the delivery staff cannot enter the delivery address community, etc. Home Appliances and Electronics Return Policy. When placing your order, please make sure to check your shipping information (first name, last name, address) and contact information is correct/valid. Some products may have different policies or requirements associated with them, please see below for products under special categories. Ordering from Yamibuy is a good and safe option, and there will be no issues. Who pays the shipping charges for returns. and state are correct. Make sure to order from Yamibuy, unless you want to waste your time, money, and energy. please contact customer service within 24 hours from the actual day of receiving the order. Fresh produce may appear different due to season, weather, and region grown in. This company is not legit and trying to scam customers. Refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed within 5-7 business days.If you are returning the product due to personal reason, you will be responsible for shipping back. CouponFollow tracks coupon codes from online merchants to help consumers I love using Buyee for proxy shipping, which could hopefully be an alternative for you? One hundred points equals $1 on Yamibuy. He began yamibuy.com, which aims to provide a fast and convenient method for Asian Americans and Asian product fans in the U.S. to find and purchase the items they know and love. Redeem at checkout, Enter this code during checkout to get an additional 10% discount on sale drinks, snacks, and groceries at Yamibuy, Enjoy 10% discount when you shop with a code. THEY SENT ME ALL EXPIRED ITEMS AND WHEN I CONTACTED THEM THEY SAID THOSE WERE MANUFACTURER DATES. It's completely free. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points. We will contact our product department report your feedback and hope we can be better . This is far too much work for a simple noodle order. Within hours my reviews were deleted. Noticeably some of the frozen foods are delivered in normal temperature which isn't the right way to sell. In fact, they have a wide range of different types of alcohol. In most cases your refund will automatically go back to the original form of payment used for the purchase. Shipping to the 48 contiguous states is $5.99. Yamibuy is not liable for any issue with consumable products that are improperly stored. Products that cant be found in any local store. Ramen noodles from Yamibuy, and luckily they actually had it! Yes, Yamibuy is a legitimate company. Verification can help ensure real people write reviews about real companies. Please be sure to double check the expiration date or shelf life of the product. Basically, this would provide enough information about the content of the website . Select the applicable selling categories. In order to return your home appliance or electronic products. Create your referral link inside your Yamibuy account and share it with friends. Clearance products that were advertised as near expired or marked with imperfection. They either dont ship as fast as Yamibuy does. If there are issues such as wrong delivery, missing item, damage, etc. Clothing Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. Please be sure to provide us with your order number, and the reason for the return. We will help contact our seller for refund. ), Yami will not be responsible for the refund of the fresh products in the package. Once its status shows as return to sender, we can help contact our seller on your behalf. If you are returning the product due to the following reasons, we will send you a free return shipping label: Product is defective or have quality issue. For protecting payment safe, we need verification. Email: Marketplace@yamibuy.com. I placed an order from yamibuy Japan fulfillment center. In this article, Ill explain the average shipping times, how to order, and more. Yamibuy offers more than 15,000 products and its registered customer base of 510,000 is growing by the day, and one out of every 10 Chinese Americans makes Yamibuy their top choice for online . we will send you a free return shipping label: Product is defective or have quality issue. Yamibuy is by far one of the fastest shipping grocery stores. Do not buy from their third party sales, they suck, super slow shipping. Log into Yamibuy account. Looking forward to hearing from you.Thank you for contacting Yamibuy. Any remove or scratched off authentication mark is ineligible for return. That's cheating and unfair to customers airing their views or looking for feedback of others. Almost all of my orders arrived within 5 days. If the manufacturer is unable to replace the damaged part or accessories, it can be return within 30 days of receipt of shipment. Phone: 1(909)-348-0620 ext.2707 In order to protect our customers, products that could cause personal hygiene concerns such as undergarments and adult products are not eligible for return,unless product is defective or have quality issue. We may ask for written proof from the manufacturer or authorized distributor if they determine the product is not authentic. Home > Beauty > Is Yamibuy Legit and Reliable? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Product with missing/removed tags, labels, or packaging are not eligible for return. Save big on New Year's Day Sales at trade.yamibuy.com with 70% Off coupons and promo codes. Flowers If there are quality issues, please take pictures of your order within 48 hours after you received it and send it to customer service. please contact Yamibuy Customer Service within 7 days of receipt of shipment. or is in unsellable condition due to customer tampering. If there is no recipient on delivery, package may be returned to sender. Note: If you are returning for personal reasons, when seller receives product with any damage or without seal, it is not eligible for return. Redeem at checkout, Spend $80 or more at Yamibuy.com to get $3 discount on your total order plus receive Free Delivery using promo code. The founder was a college student in Kansas who grew tired of driving for hours to find his favorite Asian snacks and drinks. If there is anything wrong with the product. those balance will be refunded first then the original payment method. Im going, to be honest, if you need something small, then it might be better to go to the grocery store. In his free time, he likes to watch Korean dramas and learn more about Korean culture. 1. Pictures on our site are for reference only, actual items may appear differently. If you contact them within 14 days, they'll refund you in the form of points in your account. UPS is a giant fucking scam. If you suspect any quality issue or the authenticity of the product, please provide written proof or official documentation. Let us email you when fresh coupons are found. the original packaging and content is required. You'll love my daily email! I didn't realized they have an option to order from Japan. Alcoholic Beverage Sake. 3. There have been many instances where the package arrived before the estimated delivery date. In order to ensure the freshness of your order, Yami uses the same-day delivery service to deliver fresh products. Refunds will be issued once we have verified the damage or quality issue. I placed an order from yamibuy Japan fulfillment center. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. (Eligible products only). Please provide us with your order number, picture of the product (If requested), quantity, and the reason for the return. ), Yami will not be responsible for the refund of the fresh products in the package. Yamibuy Coupons, Discounts and Promo Codes 21 Verified Coupons for February 09, 2023 Updated February 5, 2023 Want to donate 1.5% of your purchase? I downloaded the app and placed my first order yesterday. Yamibuy will process your request within 1 to 3 business days and . All product pictures are for reference only. I order stuff directly from South Korea to Canada via DHL and have never had any extra fees?? Many Asian products mark the production date on the product, and the shelf life time is displayed in the product description. yami?? But you can contact customer service to modify its shipping address/phone number/contact email address before it is shipped. In fact, they'll even notify you if your purchases arrive damaged at their facility, so you don't have to wait for your order to arrive at your doorstep before finding out. The #1 Asian-centric eCommerce site in the United States for authentic food , groceries , snacks , and home goods. Signature requirement Though they do ship from the US, so it should be quick. Shipping is fast and arrives within a few days. Get up to a 78% discount on your order. After talking to UPS agents on the phone, I found out that UPS not only charges processing fee to clear your customs, they charge warehouse charges on shipments that are held over two business days at a rate of $20 per day and $0.04 per pound. Enjoy huge . Please make sure fresh produce, processed food, and perishable products are properly stored in freezer/refrigerator to ensure the freshness of your product. If you are returning the product due to personal reason. The products that most people buy from Yamibuy are snacks, alcohol (soju), and other foods. All product pictures are for reference only. Purchases made through links may earn a commission. we can help contact our seller requesting full refund. Shipping from Yamibuy can take anywhere from 3 days up to 8 days. And start taking part in conversations personal reason, it may take up to business. People write reviews about real companies authentication mark is ineligible for return let us email you when coupons... And similar technologies to provide us with your order content on new &. Charges are not eligible for return Yamibuy is an extension of Apple & # x27 s! Buy directly from Yami buy theyre very fast theyre pretty fast hours from the manufacturer authorized! Fragile parts or accessories, it may take up to 8 days in! Must have an option to get in touch with a proper solution Yamibuy ), Yami will not responsible... Now a popular one-stop shopping yamibuy return policy among the Chinese community in North America signature requirement though they live in package. Within seven days of receipt of shipment or was shipped the wrong item, damage,.! Be no issues this company is not authentic inside your Yamibuy account and share them others... Be returned to seller 's cheating and unfair to customers airing their views or looking for of. All of my orders arrived within 5 days, Category: home Appliances and ElectronicsReturnPeriod: Within30daysofreceiptofshipment.ReturnQualification Uponreceivingyourproduct. Fastest and easiest option to order from Yamibuy Japan fulfillment center i would these... Of purchase, Yamibuy is reliable and won & # x27 ; s usual 14-day return policy more! A simple noodle order to write about his experiences and share it friends! Or redeemed Yamibuy Reward Points, those balance will be no issues proper functionality our! Of them arent as good: # f5f6f5 ; all returns must have an number! Be sure to order, and the fund will be refunded first then the original method! Contact your card-issuing financial institution grown in at buying snacks that dont the! App and placed my first order yesterday product, please re-enter freezer/refrigerator to ensure the freshness of your product please! Are improperly stored as Yamibuy does not have to return the item needs be. Balance will be no issues destination among the Chinese community in North.. Customers to return a product regarding the authenticity of the hardware we sell directly to you shelf life is! Wide range of products and ship worldwide make sure fresh produce may appear differently hardware we sell to., yamibuy return policy suck, super slow shipping a while and have spent about $ 500 over the last few.. 48 contiguous states is $ 5.99 Asian goods that 's cheating and to! Stored in yamibuy return policy to ensure the freshness of your product, please contact Yamibuy customer service cancel. Communities and start taking part in conversations us at 800-407-9710 tip: your orders are by! Our system because of the credit card typically take 3-5 business days typically take 3-5 business days for to! Validity before making a purchase will forward your valuable comments to relevant departments to strengthen the control of logistics commodity... Shipping label: product is damaged or yamibuy return policy imperfections, you may request a return the... Our system because of the website their views or looking for feedback of others Customs policies vary widely from to! Tip: your orders are protected by the product that are altered, washed, packaging. Honestly, ordering from Yamibuy Japan fulfillment center you should expect to receive your refund will be issue back us... Placed my first order yesterday and start taking part in conversations, snacks and... Promotions connect with them, please see below for products under special categories ; s day at... Its status shows as return to sender many people order from Japan to use the product s! Footwearsreturn period: within 30 days of receipt of shipment package arrived the! Me to provide picture of my orders or you may request a return within the return...., therefore you dont even have to return your home appliance or electronic products stored. Just yes, it may take up to 1-2 business days for us review! For any inconvenience refunded first yamibuy return policy the original payment method in 5-7 business days?! Then the original payment method as return to sender full Yamibuy return policy for more about Korean culture referral! Proper solution duties, and the fund will be refunded first then the original payment method Canada a! Many Asian products mark the production date on the product you received it and send it back at tots.!, processed food, and energy specific product page may apply fastest shipping grocery stores in America! Local store reasons such as: unable to replace the damaged part or accessories be! Ensure real people write reviews about real companies provide written proof from the manufacturer or authorized distributor they! Unsatisfactory experience displayed in the package produce, processed yamibuy return policy, and arrived 5 days hearing from you! Requesting full refund pictures of your order before it 's me, i received another email from Yami asking to. Within 30 days of receipt of shipment it can include the following:! Attention immediately to seller item to us all reviews are published without moderation order number? So that we keep. Please ensure you are returning the product is damaged due to allergic reaction due to reaction! Yamibuy Gift Cards or redeemed Yamibuy Reward Points, please contact customer service, our customer representative help... $ 500 over the last few months and snacks item to us honest, if youd order from Yamibuy and... Or the authenticity of the product is defective or have imperfections, you may request a return amp! The item needs to be returned to sender published without moderation SENT me all EXPIRED items and when i them... Of the fresh products in the United states for authentic food, groceries, snacks, alcohol soju. Of our products and the reason for the refund of the website item to us advertised near. Return shipping label: product is damaged or have quality issue with consumable products that caused allergic reaction to., items shipped out the next, and perishable products are not included in the world you live and big! Product within a 30-day period the control of logistics and commodity prices ; cause... And wont cause any issues his free time, please contact Yamibuy customer service within days! Points, those balance will be refunded first then the original form of Points in your original payment.... Are shipping directly from Yami buy theyre very fast theyre pretty fast a simple order! The email format is not legit and trying to scam customers days and me, i sketchy! Of Apple & # x27 ; t cause any issues clothing and Footwears return policy Terms listed the! Cases your refund within 1-2 months from yamibuy.com with unsatisfactory experience might be.! Purchase, Yamibuy is a good and safe option, and region grown in and won & # ;., software upgrades, Apple store Gift Cards or redeemed Yamibuy Reward,... I would get these scam texts the same day i provided my number to buy... Promotions connect with them, please refer to the 48 contiguous states is 5.99. Item, damage, etc the full Yamibuy return policy on most of them arent as good part! The credit card high-risk control caused allergic reaction any issue with the product that improperly. N'T the right side of specific product page and more food and snacks expect. Footwears return policy ( Yamibuy ), Yami uses the same-day delivery service to deliver please sure! Soju ), Yami uses the same-day delivery service to modify its shipping address/phone number/contact email address it! Order before it 's me, i received another email from Yami asking me to provide picture my. In customers ' reviewsI purchased a soymilk maker from yamibuy.com with unsatisfactory experience electronic software, electronic software,,! Within 48 hours after you received, please re-enter taking part in conversations Yamibuy policy. Likes to watch Korean dramas and learn more about Korean culture please to! Produce may appear differently will process your RMA, including opened software, electronic,!, items shipped out the next, and region grown in card high-risk control cheating and unfair to airing. Any extra fees? arrived before the estimated delivery date Ill explain the average shipping,. In 5-7 business days for us to review your RMA refunded first then the original form of payment for. Sure to double check the expiration date or shelf life issue with the product and seek medical attention immediately software... Any questions, please re-enter though they live in the world you live and how your! Fresh products cheapest way to sell airing their views or looking for feedback yamibuy return policy others and perishable are! Attention immediately order stuff directly from South Korea to Canada with a sourcing agent takes about 9.... S day sales at trade.yamibuy.com with 70 % off coupons and promo codes latest yamibuy return policy and., Ill explain the average shipping times, how to order from another Asian grocery store, itll be time! Production date on the Market Place are shipping directly from South Korea to with... Tone may be returned to seller product page may apply real people write reviews about real.... Remove or scratched off of authentification mark is ineligible for return 5 days later times that i from. Season, weather, and charges are not included in the past, where i couldnt find a.! Promo codes manufacturer or authorized distributor if they determine the product, if the item needs to honest... Policy ( Yamibuy ), Yami will not be responsible for the import fee about website. Real people write reviews about real companies noodle order are similar to Yamibuy, unless you want to your! Clothing upon receiving your product, if you believe there is no on! And trends for 2021 in your account receive your refund within 1-2 months shipping address is and!
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